My nonprofit organization takes students on college trips. On our trip down to Los Angeles from the Bay Area a big rock hit our charter bus' windshield leaving us off the side of the 5 highway with 50 teenagers. We called around and found the Vagabond Inn Exec with enough availability for us.
When we got there, 20 minutes later, they were setting everything up for us. Danielle at the front desk got our key cards situated and was able to accommodate enough rooms for our male students on the second floor and all of our female students on the first floor. We were able to get our students to calm down after the little ordeal on the road and into their rooms.
After putting them to bed, the staff met in the breakfast area to rearrange our project plan for the remainder of the trip. Danielle came to us and asked what time we'd want breakfast so that she could alert the morning staff - this way we had everything we needed so we could get back on the road in the morning - and it also helped her other guests out by ensuring that items would be restocked after we left. As you can imagine, 50 teenagers can go through a lot of food.
Overall, a great experience. Danielle let us know that it was the first time she had taken care of a large group. She did a great job - especially since she only had a 20-minute notice before we arrived!!
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