We recently stayed at Magic Castle for 2 nights with our family of 4. First time to the USA. We were blown over by the high level of customer service that was shown by all of the staff. They went out of their way to please to make our stay as comfortable as could be.
The Free Snacks Menu was fantastic. As much as you wanted whenever you wanted it.
We had three loads of washing done for FREE which would have cost us over $150 if we had had it done at other hotels.
Complimentary breakfast in the morning around the pool was an added bonus. Orange juice, cereals, toast and jam, pastries, yogurts, tea and coffees.....
Very comfortable beds.
Nice and clean
A few things that I feel I should point out to go with all the positive things:
Our room was on the first floor in the front of the building and it was noisy. Hard to sleep with all the traffic.
The air conditioner in the bedroom made a hell of a noise - once again hard to sleep.
The kitchen is a little tired and needs to be updated - we made the kids some chicken nuggets one night and there wasn't even a oven rack to put the nuggets on.
Bathroom needs an update as looks tired and therefore a little grubby.
Overall good experience though :)
- Official Description (provided by the hotel):
- Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more less
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- Also Known As:
- Magic Castle Los Angeles
- Hotel Magic Castle