Great building, great service at the door and also good management: they came back when I start claiming, but they failed miserably on details. The rooms are too dark, they don't replace drinks when you take them in your room, it took three days to recover the chips I ate the first day, they lost on cloth in the laundry, there were spy nets in one of the windows that took two days to clean completely, the bathroom was loosing water the first night, making noise all night, we were three colleagues in three different rooms at the Hotel, but with one car, and they pretended to charge parking to each of us. Good that we told each other, because we had different departures dates!. Once we told them, they took the parking charge out of the invoice. As I said: failed miserably on details, because they responded when we claimed, and the rest of the hotel was great. Great lobby, great gym, small pool and very good at the recepcion helping us in finding and making reservations on restaurants.
- Official Description (provided by the hotel):
- SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more less
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- Also Known As:
- Sls Hotel Los Angeles