With so many fabulous places to stay in LA- don't stay here. I checked in for a long weekend with a friend. We were using points, so we were initially thrilled. The location of the hotel is great- no complaints there.
POOL: The pool area is visually beautiful but a mess. The service was a disaster. Everybody complaining. There were three servers for the whole pool area (which wasnt even full) and they couldn't get it together. They never even came over to ask if I wanted something, when I asked for a menu, the waiter brought it and never came back. I finally had to order at the bar but it took 1 hour for a salad. Many people actually left the pool area to get drink someplace else.
ROOM: Gross! Hated it. It actually gave me anxiety. Literally it's almost in complete darkness. The room is also not efficiently laid out. I.e. There are no plugs for phones next to bed, no dresser or area to put your luggage on. The beds were comfortable and seemed clean but again, i couldnt see much so maybe not? The bathroom was the worst part. Good luck putting on makeup in darkness. The tub was 3 feet high and you actually have to climb into it- no shower. It was surrounded by a dingy yellow shower curtain- something out of a 1970s hotel.
BAZAAR: The actual restaurant in the hotel is super nice. I honestly can't complain there and I had I just went to the hotel only to eat at Bazaar I would have liked it. We had a late lunch there and then the next day, we had pre-dinner drinks. Both days we had great service. The vibe is perfect in there and our food/snacks were delicious.
Overall, I would never ever stay there again. I was so beyond happy when I checked out knowing I would never have to come back.
- Official Description (provided by the hotel):
- SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more less
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- Also Known As:
- Sls Hotel Los Angeles