I suffer from a severe allergy to scents/chemicals. A few days before arriving at the SLS Beverly Hills, I contacted the head of housekeeping via email, Daniela Hiles. She responded promptly and advise me they would be extra mindful of preparing my room without scents/chemicals. She even said she'd prepare my room a few days in advance and open the windows in order to have it aired out for my arrival! To top it off, she tried to upgrade my room free of charge (which unfortunately didn't happen due to high occupancy).
My stay was completely scent-free, which never happens at high-end boutique hotels. Daniela and her team went way beyond the call of duty to make sure my experience was the best for my health. Thank you so much!
The room was clean, comfortable and beautiful. I'll definitely stay there every time I'm in LA.
- Official Description (provided by the hotel):
- SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more less
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- Also Known As:
- Sls Hotel Los Angeles