The first morning we stayed (10/8/11) I work up with a few itchy bites. That night we came back around 9pm to sleep, the room/bathroom hadn't been cleaned. Not even fresh cups. There was loud club music below us from a party at the restaurant in the hotel. We were never informed or warned. The neighbors were yelling, partying and going in and out of the room, slamming the door every couple minutes. We tried to ignore all of this until the marijuana smoke started to fill our room. I finally called down to the front at midnight and they dismissed me and said they'd give them a quick call. This all continued until around 2:30am. The whole night I kept waking up itching. We got up around 7:30am to leave and I was covered in itchy bed bug bites. We went to the front desk to check out and explained out issues. They informed us the manager wasn't there but would get in in 30 minutes (9am) and call us immediately, and they wouldn't charge us until he talked to us. At 2:13pm we checked our card and noticed we had be charged the full amount with still no call from the manager. I called the hotel and they informed us the manager was busy and would try to get back to me by Monday. When I said this was unacceptable, they sent me to voicemail. He finally called me back around 5pm and refused to refund our money and told me it was impossible to have bed bug bites. I've had to see a doctor and dermatologist to help with the 50+ bug bites that keep me up all hours. And still no apology, just left with gross bumps everywhere.
- Official Description (provided by the hotel):
- Experience style and comfort at our San Fernando Valley Hotel in Chatsworth. With its enviable Los Angeles area location in the San Fernando Valley, Radisson Hotel Chatsworth boasts elegant, full-service accommodations just minutes from the Warner Center. Hotel highlights include an on-site Fitness Center, a heated pool and whirlpool, complimentary Wi-Fi Internet access, a lush, tropical courtyard and an on-site restaurant and lounge. We are just east of Simi Valley and offer you easy access to both Universal Studios© Hollywood theme park and Six Flags© Magic Mountain park. Make your reservation at the Radisson Hotel Chatsworth and see what sets us apart from the rest. 100% non-smoking facility. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Carlson, Hotels.com, Travelocity, Priceline, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Radisson Hotel Chatsworth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Hotel Los Angeles
- Radisson Los Angeles
- Los Angeles Radisson