Upon attempting to check in I was informed by the front desk that, I would not be able to check in since my father was the one that booked the room for me and since I was not him, and did not have his credit/debit card.I would have to have him fax email over several lengthy documents allowing them to charge his card which was already on file with the hotel. Due to the fact that this hotel has the archaic policy of not charging the card before check in and demanding that the card owner be present. This is the first time I have actually seen this happen at any hotel. And I have been traveling for a good part of a year and a half. There was not a manager I could speak with and the front desk refused to give the documents back after check out, claiming that it was for "internal reasons". These documents did contain a fair amount of personal information. I got to the hotel around 10:30pm and was not even in my room until well past midnight. Leaving me only about four hours to sleep. When I came down to breakfast which was supposed to be at 6:00am nothing was out not even coffee. 6:30 rolls around and there is still no food, at this point I decided that my time would be better spent getting to my destination. While this room is only a 20 min walk from downtown LA, there is pretty much zero in the surrounding neighborhood that you can get food from or of much interest. There is also supposedly a metro station within 5 minuets walking time, but that was never found as well. The rooms where nice, clean and recently renovated. However the TV only got payper-view, porn and infomercials. It also saddens me that there was not a bible in the room and the front desk was never able to provide this despite their sign saying otherwise. Will most likely not stay here again!
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- Also Known As:
- Comfort Inn - Los Angeles / West 7th Street Hotel Los Angeles
- Los Angeles Comfort Inn