I am a regular at LAX Hilton, and have previously written a very positive review about its convenience, style, amenities, and service. However I wanted to especially recognize the truly exceptional professionalism and dedication of the staff--in particular Mr. Ricardo Catabug who is the HHonors/Towers Supervisor. Over the years Ricardo has gone above and beyond any and all expectations I could possibly have as a frequent traveler (I'm also a 1K on United Airlines). There are just so many examples I really don't know where to start. The wonderful welcome, accomodations, and willingness to attend to "the little things"--which for me are actually really important. Here's one small example: Not too long ago a decision was made to eliminate the hard boiled eggs from the Executive Lounge during breakfast, leaving only pretty much sugar and carbohydrates (the dreaded "continental breakfast"). I expressed my displeasure about this to Ricardo (along with others) and voila! They are back--and this time peeled so better than before! OK that's REALLY great service. There are many other examples like this. In closing I just want to give a shout out to all the wonderful staff at LAX Hilton, especially Ricardo, Tim Gilmour, and "Rocky" (restaurant).
- Official Description (provided by the hotel):
- Set just a quarter of a mile away from the Los Angeles International Airport (LAX) and featuring a complimentary shuttle service to and from the airport, the Hilton Los Angeles Airport hotel in California is ideally situated for travelers using LAX. The hotel's 1,234 guest rooms are equipped with WiFi and feature bright, modern furnishings. Keep up with work in the business center, or utilize this Los Angeles hotel's 55,000 sq. Ft. of meeting space for seminars and conferences. After a busy day, relax in the heated outdoor swimming pool and wind down in the whirlpool. Keep fit in the 24-hour fitness center, or simply enjoy a quiet stroll in one of the hotel's four outdoor garden areas. Enjoy delicious food in one of the hotel's four dining venues. Savor a Chinese breakfast at The Cafe, or experience the delights of northern Italian cuisine in Andiamo at the Hilton Los Angeles Airport hotel. ... more less
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- Also Known As:
- Hilton Los Angeles Airport Hotel Los Angeles
- Hilton Hotel Los Angeles
- Los Angeles Hilton