Stayed on the executive floor Feb. 23-24. Website advertised "non-alcoholic beverages and bartender service". What that meant was what all the rest of the world calls "cash bar" for alcoholic drinks. Several people, including myself, were surprised to find they had to pay for alcohol. Come on, Hilton, use the industry standard term so there is no (deliberate?) confusion.
Poor bartender was the only person there and had to race around cleaning up, call for more food, handle everything while a decorative lady sat outside taking room numbers and buzzing people in and doing nothing else. Talk about "lean staffing"--completely unfair to bartender/jack of all trades, who was very polite and never complained or acted upset at all and worked like a demon--a good man. There was little food (thick crust pizza--good) and the bartender had to call down for more, which took 10-15 minutes to arrive. Not particularly generous on the hotel's part and seemed like deliberate. The next morning there were two people working and all was much smoother and food was much more bountiful.
bathroom had unpleasant plastic-looking counters and looked remarkably cheap. Great location but could use a little more class. Clearly there are many travelers at all times of the day or night, but that's no reason not to make ambiance a little nicer. Not what I expect in a Hilton. Registration staff pleasant and helpful.
- Official Description (provided by the hotel):
- Set just a quarter of a mile away from the Los Angeles International Airport (LAX) and featuring a complimentary shuttle service to and from the airport, the Hilton Los Angeles Airport hotel in California is ideally situated for travelers using LAX. The hotel's 1,234 guest rooms are equipped with WiFi and feature bright, modern furnishings. Keep up with work in the business center, or utilize this Los Angeles hotel's 55,000 sq. Ft. of meeting space for seminars and conferences. After a busy day, relax in the heated outdoor swimming pool and wind down in the whirlpool. Keep fit in the 24-hour fitness center, or simply enjoy a quiet stroll in one of the hotel's four outdoor garden areas. Enjoy delicious food in one of the hotel's four dining venues. Savor a Chinese breakfast at The Cafe, or experience the delights of northern Italian cuisine in Andiamo at the Hilton Los Angeles Airport hotel. ... more less
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- Also Known As:
- Hilton Los Angeles Airport Hotel Los Angeles
- Hilton Hotel Los Angeles
- Los Angeles Hilton