The hotel itself was very nice. The rooms were large, clean, neat and with all of the amenities. But what sells this place for me is the excellent customer service! Everyone you meet is very courteous, helpful and cheerful. Babette the food service director was especially pleasant has a great crew working with her. By the way, the food there is excellent! I highly recommend the Hilton Woodland Hills. Almost forgot, the gym they have is the best I have ever seen and the location of the hotel is perfect. Nice area and 1 block away from a really nice mall.