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BEST WESTERN Woodland Hills Inn
Ranked #87 of 349 Hotels in Los Angeles
Certificate of Excellence
Portland, Oregon
Level Contributor
183 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“good to go”
4 of 5 bubbles Reviewed June 27, 2013

Spent Friday and Saturday night here. The hotel was full. It was fairly quiet and ok. Free breakfast was a zoo, but we got what we needed - go early - it is better. Sunday AM - we had someone at 6am who opened and closed his door about 6 times (oh I mean slammed his door) and then talked in the hallway very loudly. Gave up sleep and got going. My only complaint is something they spray in the rooms when they are cleaned. it stinks. I had to turn the AC on full and cold to try to get rid of the smell.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ryanpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, General Manager at BEST WESTERN Woodland Hills Inn, responded to this review, June 28, 2013
Thank you for your response. I'm sorry that there was a noisy neighbor at 6:00am. We will definitely look into the air freshener that we use from the global commercial laundry supplier, Ecolab. We hope that you will consider us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
San Diego, California
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

We learned a valuable lesson on this trip. I purchased this hotel stay on Priceline. I made a mistake in not contacting the hotel in advance of our stay. But there was also no specific ADA information within the amenities info on Priceline that this hotel has no elevators. It did say that it was two story but that was after we had already made our non-cancellable purchase. When we arrived all rooms on the first floor were taken and we had no choice but to stay in a room only accessible by stairs. We went to the room and did not leave it until the following day. My wife has a very difficult time climbing stairs, both up and down. The hotel did move us to a first floor room the next morning. The weather in LA was beautiful but I did not see a pool. I called the front desk and was told that the pool was behind a second building across from us but access was only possible by climbing a set of stairs to the second floor and then more stairs to the pool. Enjoying the pool at this hotel was not longer an option. Another amenity where ADA info on Priceline, and other travel sites, would have been very helpful. We would not have stayed at this hotel. Once we were moved to the first floor, in a handicapped room (one of four) we were very comfortable. The second room was very nice and the staff very accommodating.

Room Tip: If you require a handicapped room call in advance of your stay and inform them of your needs. Do no...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juless507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Manager at BEST WESTERN Woodland Hills Inn, responded to this review, June 26, 2013
Thank you for your responding to Trip Advisor. We are a traditional California property, mostly composed of exterior corridor rooms, and having two floors. I certainly wish we had rooms for the first night of your stay. I'm not sure if we were sold out on the ADA rooms when you made your booking through Priceline, however, I am glad that we were able to move your room to a better location.

Yes, our pool is up a flight of stairs. We are located on a slope of one of the many hills here in Woodland Hills, and our secluded pool area is unfortunately up a flight of stairs. Thank you for staying with us.
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Nipomo, California
Level Contributor
303 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 bubbles Reviewed June 23, 2013

We stayed at this BW for one night as we were too tired to drive home. The room was average and the bed was comfortable. Breakfast was good with several choices and we were able to make our own waffles. The hotel clerk was helpful and very friendly. I would stay there again for an overnight stop.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzmca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Manager at BEST WESTERN Woodland Hills Inn, responded to this review, June 26, 2013
I want to thank you for staying with us, and apologize that it was not a great stay. We have taken effort to educate the front desk staff to brew another batch of coffee in between customers, even if it is in the evening hours. We have also been performing additional carpet cleaning rounds to avoid future incidents. I hope you will consider us in the future. Thank you.
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Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 24, 2013

It was the perfect shopping vacation hotel. The staff were so friendly, the rooms were very clean and it's walking distance to lots of amenities. This hotel is definite value for money. i would definitely stay here again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Brandi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, General Manager at BEST WESTERN Woodland Hills Inn, responded to this review, June 28, 2013
Thank you for taking the time to write us a review. Your comments mean a lot. I'm glad you enjoyed your stay, and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We were there at hotel for a week.Front staff recommended a great spa with in walking distance.
Well spent time to relax after busy week.Hotel was close to great assortment of restaurants and shopping.Room was stylish and a lot of room for Internet access.The continental breakfast had assortment and great taste for early mornings. Recommend to friends and family plus we would return next time in LA.

Room Tip: Road under construction but quiet in the gated area.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, General Manager at BEST WESTERN Woodland Hills Inn, responded to this review, February 28, 2013
Janine, It was a pleasure having you at our hotel. Thank you so much for the kind words, and we do certainly hope to see you in the future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Woodland Hills Inn

Property: BEST WESTERN Woodland Hills Inn
Address: 21830 Ventura Blvd., Los Angeles, CA 91364
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Los Angeles
#69 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Woodland Hills Inn 3*
Number of rooms: 69
Official Description (provided by the hotel):
Stay at this newly renovated Mediterranean-style Best Western hotel ideally situated in beautiful Woodland Hills. The Best Western Woodland Hills Inn is conveniently located in Woodland Hills on California's famous Ventura Boulevard with access to Malibu Beach, Universal Studios and the Warner Center business area. Hotel guests will appreciate the variety of premier dining and shopping options within walking distance from the hotel. ... more   less 
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Also Known As:
Best Western Woodland Hills Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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