I would recommend this hotel. The best positive was the shower. The shower was great for a tall person (my husband is 6'6" and he fit comfortably in the shower) and had a good shower head. One of the settings was so strong it hurt - which is a positive compared to other hotels typically having very low water pressure. Otherwise the bathroom was very small, but it was ok for us as just a couple.
Parking was free!
I did not try breakfast so I cannot review the food.
The only negative I have was that the front desk seemed short staffed. We arrived late at night on a Friday and went to the front desk on Sat morning to check on a question we had about our bill. Both times, there was only 1 person working the front desk and they were very busy. Maybe it was the timing, but both times they were having to handle phone calls and multiple guests at the desk all at once and all by themselves. I was patient b/c I also have worked in the customer service field and I know how stressful it is to have several customers at once, but some other guests clearly were impatient and upset and I felt bad for the staff.
- Official Description (provided by the hotel):
- Our 7-storey Holiday Inn Express Van Nuys has 132 newly-renovated rooms with wonderful pillow top beds and granite bathrooms, it has spacious work area with personal voice mail service. The hotel offers a dedicated floor for smoking-rooms only. One of the best location in the Los Angeles area, off the 405 Fwy at Roscoe Blvd exit in Van Nuys, 20 minutes to Downtown Los Angeles, Beverly Hills and Rodeo Drive and it s great shopping and restaurants, UCLA, Getty Museum, Hollywood for star-gazing, LAX, Burbank Airport and Van Nuys Airport. You will be greeted by our friendly staff in our granite and crystal chandelier lobby which offers complimentary 24 hours coffee. We offer a free business center, with internet connection, complimentary local calls, complimentary parking, complimentary full hot breakfast. Our Olympic sized outdoor heated pool is surrounded by a gated-garden. The exercise room is available 24-hours with state-of-the-art equipment. We offer pay-per-view movies, complimentary coffee maker with coffee and tea, iron/ironing board, hair dryer and hypo-allergenic rooms. ... more less
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- Also Known As:
- Holiday Inn Express Van Nuys Hotel Los Angeles
- Holiday Inn Van Nuys
- Holiday Inn Los Angeles
- Los Angeles Holiday Inn