As a business traveler, there were too many costs outside of the hotel rate. $10.00 per day for parking. They own their own parking lot. It is not shared. $5.00 minimum to use the business center. $50.00 hold for incidentals. On top of that, the so called "high speed internet" was extremely slow. The rooms and carpets needs to be refreshed to a more modern decor. TV in room is old and has only a few channels. Coffee they use in the rooms is generic and tasted nasty. When you get to the bottom of the cup, there is all kinds of sediment. The cheap coffee cups they use makes the coffee taste like paper. Don't expect anything extra from the General Manager. The staff at the front counter has to go through him for everything and the answer is always "no". I have stayed here a lot in the past 5 years and have seen this place get worse by the year. I stay here for the location and put up with everything for that reason. The restaurant and bar is excellent. Great service, friendly people and high quality food. A little pricy though. The staff at the from desk is extremely friendly and so are the drivers.
- Official Description (provided by the hotel):
- From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more less
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- Also Known As:
- Airtel Plaza Hotel Los Angeles
- Airtel Plaza Los Angeles
- Airtel Hotel Van Nuys
- Airtel Los Angeles