We booked our room thru hotel.com. Needless to say we were very disappointed. Were do I start. The room wad old and not at all as described as the picture or the agent! There wasn't a microwave or a refrigerator! There were stains on the bedding, and carpet! The tv was an old school style that took forever to get the picture up. When we called down to the front desk for extra towels and toilet paper. It took 30- 35 minutes. Then a second a third call finally did the trick. By that time the staff was rude. The plumbing was terrible! The only positive thing about staying there was the swimming pool! We booked this room solely do to the ratings. 4.5. Clearly not!
- Official Description (provided by the hotel):
- From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Airtel Plaza Hotel Los Angeles
- Airtel Plaza Los Angeles
- Airtel Los Angeles
- Airtel Hotel Van Nuys