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“Port of Los Angeles”

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Crowne Plaza Los Angeles Harbor Hotel
Ranked #138 of 353 Hotels in Los Angeles
Reviewed February 23, 2014

Very near to port Terminal if going onto a cruise departing Los Angeles.only takes 5 minutes in Hotel free shuttle bus.
Public bus runs straight to Long Beach from just outside the Crowne Plaza.
Hotel appears a little quiet when we arrived 3 days before our cruise departing.
Rooms were large with Kingsize beds very comfortable, decoration looked a little tired but all was clean.
Staff were very obliging and helpful.
Grinders restaurant nearby was very reasonable priced and good value.

  • Stayed: January 2014, traveled with friends
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3  Thank Kbbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 24, 2014

Dear Recent Guest,

Thank you for your great review on Trip Advisor. We take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations. We appreciate your nice comment regarding our location, accommodations and staff.

We certainly hope that should you travel to San Pedro in the future, we would be your hotel of choice.

Sincerely,

Sandra Sooklal
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 - 279 of 581 reviews

Reviewed February 21, 2014

Very good hotel if going on a cruise....handy location ...restaurant was better than we expected with good service.....not much around area, but a great local breakfast place up the road...free shuttle to the ship worked out well

  • Stayed: February 2014, traveled with family
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1  Thank Bonnie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 24, 2014

Dear Recent Guest,

Thank you for your feedback. We take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations. We appreciate your nice comments regarding our location.

We hope to welcome you back when your travels brings you to San Pedro!

Sincerely,

Sandra Sooklal
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

Th hotel has had some mixed reviews in the past (see below), but we found it quite good! I liked it. My room was clean as was the lobby. No cleanliness issues.
We stayed for one night prior to a cruise and found it - just perfect.
The rate of $175 - booked at the final moment - is a bit high, so shop rates early.
I did not like the breakfast dining room. The breakfast quality and quantity was just awful and the coffee worse. Pitiful.Yuk.
One might try the apple strudel breakfast restaurant just down the block which was sensational and fun. They open at 7-8am. A fun breakfast place. Great strudel and eggs.
The desk bellman, a nice young fellow recommended a good restaurant to us - 22nd Street fish house - for dinner. He even drove us over to the place - and then picked us up in the hotel van. Nice guy. And excellent food.
Also, lots to do in the area: little theatre, a concert venue (we missed Cirque's new USA show), sightseeing and so on.

Room Tip: high floor.
  • Stayed: February 2014, traveled as a couple
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Thank GalvestonJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 21, 2014

Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our rooms, lobby and bellman. We are sorry we fell below your expectation regarding the breakfast and coffee in our restaurant. We will address these points. I assure you the feedback of our Hotel will be reviewed and most certainly forwarded to the appropriate department.

Again, we appreciate your time and candid feedback; it is our best way of discovering the areas that we can improve.

Sandra Sooklal
Director of Sales

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Reviewed February 16, 2014

After some not so nice chatter at the front desk, we head up to the room that is supposedly a charming accommodation. Wrong. The bed looks nice and cozy...wrong again. Exhausted from a long day of travel, I pull down the covers and expose my worst nightmare: PUBIC HAIR. EVERYWHERE. Distraught and appalled, we called for new sheets. They were delivered and to our disappointment, not so cozy after all. At platinum status, we really expected better. In the morning, we made the horrid mistake of thinking they would bring up shaving cream and a razor that was extremely necessary due to my sister's mammoth legs. It's like they want her to suffer. They finally delivered them about two hours later. Needless to say, we checked out immediately. Unfortunately we were charged double for the short stay. No words can describe this disaster. Moral of the story: DOUBLE CHECK YOUR SHEETS!

  • Stayed: February 2014
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2  Thank Traveltheworld7765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 27, 2014

Dear Traveltheworld7765,

Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations.

We appreciate your nice comment regarding the pubic hair on the bed. We will address these points. I assure you the feedback of our Hotel will be reviewed and most certainly forwarded to the appropriate department.

I will be certain to address your experience with our Housekeeping Department, as it is truly unacceptable.

Again, we appreciate your time and candid feedback; it is our best way of discovering the areas that we can improve.

Sincerely,

Sandra Sooklal
Director of Sales

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Reviewed February 15, 2014 via mobile

I was a first concerned with location after driving hwy 1 north through town a few days ago. Not to worry!! Super nice hotel and furnishings! Wished I had stayed here all week!! It will be a first choice for me next trip to LA.

Stayed: February 2014, traveled with friends
Thank MrTourGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 24, 2014

Dear Mr. Tour Guide,
Thanks so much for the 5-star rating review! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks again for your time and thank you for staying with us!

Sincerely,
Sandra Sooklal
Director of Sales

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Reviewed February 7, 2014

We very much enjoyed our stay. The only drawback was that they have doubles instead of queens in the two-bedded rooms. We have a king bed at home, and going to a double was a shock. Also, they don't have refrigerators. Otherwise, great place!

  • Stayed: January 2014, traveled with family
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Thank ter1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 24, 2014

Dear ter1229,

Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations. We appreciate your nice comment regarding your enjoyable stay. We are sorry we fell we fell below your expectation regarding our double/double beds. We will address these points. We hope you give us the opportunity to welcome you back in the future.

Sincerely,

Sandra Sooklal
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

I highly recommend this place for stay, park and cruise. This is an extremely busy place during cruise days. However they do an excellent job taking you to and from the cruise terminal. The lady who is mainly responsible for shuttling you back and forth is terrific and takes very good care of her passengers and luggage. As for the hotel our room was fantastic. The bed and pillows get an A++. We had a corner room that had a fantastic view of the port. It was an easy walk to several restaurants about a block from the Hotel. In the morning breakfast was included which was typical. This package also included one glass of wine per person at the bar.

Room Tip: Pay a little extra for a corner room and a higher floor. The view is fantastic.
  • Stayed: January 2014, traveled as a couple
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Thank Barges867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this reviewResponded February 24, 2014

Dear Barges867,

Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a true testimony...

Sincerely,
Sandra Sooklal
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Phone Number:
Location: United States > California > Los Angeles > Harbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #138 of 353 Hotels in Los Angeles
Price Range: $122 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza

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