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“San Pedro stay”

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DoubleTree by Hilton Hotel San Pedro
Ranked #17 of 353 Hotels in Los Angeles
Certificate of Excellence
Reviewed October 20, 2012

The location is excellent...the staff are courteous and helpful...the lobby is nice but the rooms are in need of some refurbishing...our bathroom sink has a large crack across ....the desk chair is frayed...carpeting tired....ditto for the carpeting in the halls...food is just average..Hilton is depending too much on location....time to address the defrayed maintenance....

  • Stayed: October 2012, traveled with friends
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1  Thank Betty Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shashi_poudyal2, General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this reviewResponded October 30, 2012

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements

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1,066 - 1,072 of 1,267 reviews

Reviewed October 11, 2012

The hotel has great ocean, bay views. The staff is below average. The food is below just okay. You have to go through a very poor neighborhood to get to it, which was scary. I booked two rooms ocean view rooms for family. They were just okay. There seemed to be many weddings that weekend. Our rooms were not ready at check-in. It was almost 1-1/2 hours before they were ready. Very inconvientient. Small bathrooms with no complimentary shower items, however a sign said they were there.

Room Tip: Select a top floor so you aren't bothered with noise from rooms above.
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  • Stayed: October 2012, traveled with family
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Thank crownpacificgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shashi_poudyal2, General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this reviewResponded October 17, 2012

Thank you for taking the time to provide us with your valuable feedback. We are truly sorry that you found the staff to be below average and quality of food just ok. Please be assured that your comments have been shared with the staff members here as part of ongoing training in order to continue to elevate our service level and overall quality. Occasionally we may have some guests who depart later than scheduled departure time which creates some challenges for us getting the requested room types ready in time for our arriving guests such as you. I hope you will not judge by this isolated incident and give us an opportunity to serve you in future.

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Reviewed October 11, 2012

We stayed for the 4th time in the Double Tree hotel. The staff was friendly and the rooms were clean but a bit "over-used". Breakfast was great but need to be payed extra. There is a restaurant and a bar. Clothes can be washed in the laundry. Beautiful surroundings.

Room Tip: Ask a room far from elevators!
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  • Stayed: October 2012, traveled as a couple
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Thank Rita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012 via mobile

My wife and I stayed at the DoubleTree San Pedro and were overjoyed with the room. We had to wait a while to check in, along with other guests, but it was well worth the wait.
The room was clean and comfortable and had a spectacular view of the marina. Our room, on the second floor, was about 25 feet from the sailboats that were tied up there. When the sun went down it was equally stunning.
I recommend the Doubletree San Pedro to anyone looking for a quiet, homey room.

  • Stayed: October 2012
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2  Thank Smokinboles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

Great place to stay. Once again I forgot to request a top floor room. Noisy people above us from a wedding. We parked and cruised. Left the car there and took the free shuttle that takes and picks you up from the cruise ship. The room was a little more pricey but with the free parking and the brunch vouchers it paid off. Great pool and you can see all the boats at the harbor. Would stay again.

  • Stayed: October 2012, traveled with family
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1  Thank rebajeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

We have stayed here several times before we have cruised out of San Pedro. The rooms are comfortable, clean, and the marina views are great. One cruise leaving early in December, we were able to enjoy a Christmas parade of boats in the harbor, from our room! It is fun to wake up the morning of our cruise and look out to see our ship is in port awaiting our boarding!
Being able to drive to San Pedro, park our car, stay, have trasportation to and from the port is super! Will be stayiong here in February, 2013 for our next cruise.

  • Stayed: March 2012, traveled as a couple
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1  Thank deerose55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

Lovely lobby with a good restaurant, small outdoor swimming pool with jacuzzi, and hotel room with beautiful view of the marina. The hotel was quiet and comfortable. Staff was very nice. It wasn't walking distance from anything around (such as stores, cafes, etc.) but it was a very short drive to downtown, and there was a nice walking trail right by the hotel.

Room Tip: Paying extra for the marina view was well worth it!
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  • Stayed: September 2012, traveled on business
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Thank K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel San Pedro

Address: 2800 Via Cabrillo Marina, Los Angeles, CA 90731-7223 (Formerly Marina Hotel Port of Los Angeles/San Pedro)
Phone Number:
Location: United States > California > Los Angeles > Harbor , San Pedro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Romantic Hotel in Los Angeles
#74 Business Hotel in Los Angeles
Price Range: $179 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Pedro 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Doubletree San Pedro
Doubletree Los Angeles
Los Angeles Doubletree

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