We landed late Thursday night and went straight to hotel. This Hilton has a feel of a five star hotel. The customer service is not to be believed! Upon check in they explained how to get to the park, parking at park and ticket choices. They were very helpful. We had a private tour booked of Universal so we were all set but they were still very helpful.
Room overlooked universal, very pretty at night. The bell hop offered to get us milk for our baby girl. He even asked if we needed it warmed.
The next morning the hotel was full. Breakfast was fabulous, ate at restaurant in lobby.
We rented a car and held our bags until the car arrived. They loaded us up and we were on our way. The check out was simple.
This hotel is a perfect location for a Universal Studios visit and I would stay here if visiting LA or Hollywood as well. There is City Walk attached to universal which is great for dining and shopping and nightlife. Great location. Great customer service.
- Official Description (provided by the hotel):
- Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more less
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- Also Known As:
- Hilton Los Angeles / Universal City Hotel Los Angeles
- Hilton Universal City
- Universal Hilton
- Los Angeles Hilton