We selected this Hotel because they offered free shuttle to Universal Studios. The price compared to other hotels around was higher and they charge additionally $20 Self Parking or $25 Valet Parking per day. As Hilton Honors member they offered $55 ticket at the check-in when booked online. When we checked in, there were no tickets available for this price and of course they offered a ticket at their hotel, which was fine because it was the same price. Maybe a trick to sell more at their hotel.
We were four people in one room, so I had pre-ordered extra set of towels online, a free service offered to Hilton Honors. Disappointed that it was not there. Had to call front desk 2 times and wait for about 30 min until they finally brought us extra towels.
The room was nice with a great view of the city and Universal Studios. We could see the Water world fires from our room. It was not perfectly clean, but again, on our latest few trips we haven't get one hotel with perfect clean service. Just got a soup and washing cloth and cleaned myself. Maybe when we can afford five stars hotel I will start to complain about cleanness.
This hotel looks so close to the park, but it does not have a short cut. You have to go around the hotel and across the bridge. It is about 10-15 minutes walk.
The shuttle is fine and run every 15 minutes.
- Official Description (provided by the hotel):
- Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Los Angeles / Universal City Hotel Los Angeles
- Hilton Universal City
- Universal Hilton
- Los Angeles Hilton