We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good for going to the Hollywood Bowl or Universal Studios”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Los Angeles/Universal City
Ranked #56 of 351 Hotels in Los Angeles
GreenLeadersGold level
Write a Review

3,501 reviews from our community

Traveler rating
    1,379
    1,236
    548
    207
    131
See reviews for
1,578
845
131
463
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (547)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brooklyn, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 14, 2012

I've stayed here for business three times in 2012, usually two nights each..

My first stay of the year in February was one of the best hotel experiences I have had in some time. Check in was smooth and efficient, I was given a nice ground floor room with a patio next to the pool. As I was settling in to my room i received a fruit basket (which was just what I needed at the time), and breakfast the next am was great.

Fast forward to September. I had tried to book that ground floor room again. Got a message the night before asking if I really needed a accessible room. I called back immediately saying I did not and wanted the same room as last time - but no one answered and I left a message. When I arrived at the hotel the next day it was clear that no one had listened to my message. I got a different room that was really nothing to write home about. I asked for different options and was told that the hotel was completely sold out. No fruit basket this time either. I liked that the room had the universal charging adapters, but disappointed that it didn't charge my iPad. The stay was fine, but definitely not as good as my one earlier in the year.

Now, I'm back, third visit of the year. I didn't mention it earlier but I'm HHonors Gold. This time, no upgrade, no lounge appetizer/bar coupons, no fruit basket, and no bottled water in my room either. Again told that hotel is completely full. The rooms here clearly don't transcend average, and the declining service for HH elite members has sunk to that level as well.

I had a great stay at Andaz over the hill last year. If i'm not getting any real special treatment for my status here, I might as well just stay there instead.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TicTaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
167 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed November 12, 2012

We stayed at this hotel for two nights because of its location (opposite Universal Studios) It is very easy to get to by metro line from Downtown LA at a cost of $1.50 per person. The rooms were clean but dated. We were supplied with one T bag and 2 coffe bags and 1 paper cup between 2 adults and 2 children, two attempts to the front desk to request more supplies. The Seafood buffet is very good but expensive considering the amount of restuarants at Universal Studios but gave it a try. (Freshly prepared lobster brought to your table) and heaps of other choices for a 3 course meal.
The pool area is a real let down as the outdoor furniture is so dated though fresh clean towels were provided and the spa was heated to a beautiful temperature.

Room Tip: We paid an extra $9.00 per night for a high floor park view.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolyn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 10, 2012

I booked this hotel to save on transfer costs as we wanted to visit Universal Studios. The hotel has a free shuttle to take you there. We did not use this service as Universal Studios is just across the road and the walk across the bridge was so pleasant. Our experience at this hotel was so good! The staff very super friendly, the rooms were great. The breakfast was not included in our stay but it was not at all expensive and the range of food was fantastic. The service at the restaurant was the best. I would not even consider another hotel if going to Universal Studios. There are so many restaurants nearby at Universal City, the hardest part is deciding where to eat.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 9, 2012

We spent 3 nights at this hotel, located high on a hill with a walkway to Universal and CityWalk.
We arrived by metro and the trolley arrived within 2 minutes to help us get up the hill with our luggage.It actually takes you all the way up to CityWalk and then you transfer to the Hotel bus for a one minute ride back down halfway.
The hotel is fresh and although it has been there for years, looks new and modern. WE were so lucky as HH Gold members we were given an upgrade to the 21st floor . The room was a corner alcove and had amazing views of the city, mountains, and the beautiful lights of CityWalk .WE were also given breakfast vouchers for each day. These were only for the Continental style breakfast - cold items like fruit, yogurt, cottage cheese, and pastries, including drinks like orange juice and coffee or tea. IT was fine for us to start the day. If you wanted the hot items, lox or cheeses, it was an upgrade. Next level was $9.00 pp and the hot was almost $20.00 pp but I am not exactly sure of the price.
We enjoyed being able to take the bridge to walk over to Universal and CityWalk. It took less than 5 minutes. We also walked up the hill from the metro ( without luggage) at night as the shuttle stops at 9 pm on some days and 4 pm on others. It took us only 8 minutes . Going down took just 5 minutes. Looks worse than it is!
We spent one sunny day at the pool, which was beautifully landscaped and heated! There were hardly any people there so it was very quiet with music playing on low volume. Very relaxing! Plenty of fluffy towels.
Bed as very comfortable and A/C quiet, so we slept very well.
Loved our stay here !

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spiritj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam, Canada
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 8, 2012

Stayed here for one night while we went to the haunted houses at Universal. Walking distance to the park and lots of great stores and restaurants. Hotel was great, room was amazing. Everything was clean and bed was comfortable! Would definitely stay again! Only reason I'm giving 4 stars is because parking is a little bit expensive. If we're paying over $200 a night to STAY in the hotel there should be cheaper parking/valet.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SC1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blowing Rock, North Carolina
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 8, 2012

I have stayed here on business several times during the past year. The hotel is great (although very busy) and is very convenient to dining and shopping options. There is always a lively crowd at the bar and it is a great place to unwind at the end of the day. The staff is extremely helpful if you are looking for options to explore LA and the surrounding area they will guide you in the right direction. Stewart at the front desk is also one of the best assets of this property. He always has time to help with questions/concerns and provides the highest level of customer service. I plan to stay here again and again when I am in LA on business.

Room Tip: Try to get an alcove room.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yogitrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Central L.A
Sheraton Universal Hotel
Sheraton Universal Hotel
#108 of 351 in Los Angeles
3.5 of 5 bubbles 1,583 reviews
The Garland
#13 of 351 in Los Angeles
4.5 of 5 bubbles 2,911 reviews
Universal City Area
BLVD Hotel & Spa
BLVD Hotel & Spa
#95 of 351 in Los Angeles
4.0 of 5 bubbles 365 reviews
Show Prices
Show Prices
Show Prices
Central L.A
Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Universal City Area
Nite Inn at Universal City
Nite Inn at Universal City
#140 of 351 in Los Angeles
3.0 of 5 bubbles 172 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Los Angeles/Universal City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Los Angeles/Universal City

Property: Hilton Los Angeles/Universal City
Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Official Description (provided by the hotel):
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Los Angeles/Universal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing