Hilton Universal City was our honeymoon's first hotel. After two flights and almost 20 hours on the roads (we came from Israel), we recieved an amazing service. Besides the free WiFi in the hotel lobby (for the first hour only), the receptionist upgraded our room floor (from a lower one to an uppre one). The view from there was great - Universal Studio. The hotel staff was very polite and helped us with everything, including sending us to another hotel a package (unharmed) that we forgot in our room. we would definitley go back to this hotel if we ever get to LA again.