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“Quiet and comfortable place to stay in Pasadena area”
Review of The Garland

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The Garland
Ranked #16 of 355 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 22, 2014

After being up for 19 hours after returning from a trip to Nicaragua, the wonderful staff at The Beverley, went the extra mile to get us a quiet room (I imagine all of them are as this is an old and very solidly built hotel with stones not 2x4's for walls). They allowed us a 2PM late check out which was so appreciated as we were beyond tired. Finally, the restaurant has a new chef and I can say the food is worth the trip here even if you aren't staying at the hotel. Absolutely, wonderful and delicious. I would most definitely stay here again.

  • Stayed: February 2014, traveled as a couple
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Thank VashonBron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded March 4, 2014

VashonBron

We are thrilled to read that you enjoyed your time with us and that we were able to accommodate your needs. Warren's Blackboard is an experience and we are glad that you tried it. Visit us again during your next trip to LA.

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Reviewed February 22, 2014 via mobile

This hotel is in the cusp of being a high standard boutique hotel. We can't wait to return to enjoy the food and amenities and see the renovations.

We heard about this hotel via Groupon offers and chose the Pool view room. It's convenience to Universal Studios, Hollywood Stars, Paramount Studios, WarnerBros Studio, BeverlyHills and Burbank/BobHopeAirport. It is a very ideal location

Firstly I love the ambience in the hotel and lobby. I saw a picture of the soon to be updated lobby. It will look fantastic but I still prefer keeping the Spanish Tile with Adobe looking fireplace. The new ceiling will look fantastic. The ladies behind the counter were fantastic and we were able to check in a bit early due to it being a Monday. We dropped off our luggage and jumped in the shuttle to Universal.

Upon return we had some issues with the room. Narissa at the front lobby rectified the problem quickly. We're stayed in ElDorado building, which our room has yet to be renovated. I could see the room was dated and could use some help. We were suggested to move to Portola for fresher room with room safe and mini fridge but we declined the offer.

We enjoyed the view if the pool from our terrace. We enjoyed the exercise room, heated pool, the hot sauna and the jacuzzi hot tub. We also took advantage of the convenient wash/dryer area too. We purchased items at Bev's Boutique including water, soda, souvenirs and even the Universal Tickets! They also guided us to other studio tours which were both fantastic!

Most importantly we slept very well every night during our 4 night stay. All the keys worked well, the parking was convenient and I felt very safe and comfortable. I even used the washers one night at midnight and had no concerns nor worries. Definitely a very secure place

I HIGHLY recommend to visit Warrens Blackboard, the restaurant on the property. We had wonderful dinner and breakfast - stellar.

Lastly another BIG mention to Narissa, because without her initiative and high level of service this yelp review would be different. She went above and beyond in help it was obvious she cared about the BeverlyGarland and took it to heart to care for the travelers comfort. A first rate employee.

We would recommend the BeverlyGarland hotel to our family friends and when we return we will stay here due to its hospitality, amenities, fantastic food, fantastic location and nice employees. We can't wait to see its renovation!

Stayed: February 2014
Thank catalinamarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded March 4, 2014

Catalinamarin

Thanks for a great and very detailed review. We love when our guests enjoy our facilities and personalized service. We'll share your feedback with Nerissa and with the rest of the team.
We look forward to welcoming you back during the summer so you can give us your feedback on our new product "The Garland".

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Reviewed February 22, 2014

Check in was quick. Room was clean with a view of the pool. Pool areas clean and tidy and were very relaxing to use in the evening with the fire pit lit and fairy lights in trees. Was such a pleasant stay. Breakfast in Warrens Blackboard was gorgeous..... Wish we stayed longer to experience dinner! The hotel is quiet and great value.

Stayed: January 2014, traveled as a couple
Thank Flower1511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded February 26, 2014

Flower1511

Thank you for sharing your experience. We love that you enjoyed the room, the pool area and Warren's Blackboard. We hope you can make it for dinner next time as the food and service are outstanding. We look forward to seeing you soon! Safe travels

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Reviewed February 21, 2014 via mobile

We stayed here when we visited Universal Studios and it was an ideal location since it provides shuttle transporation. Called the hotel ahead a time to ask if I can make a cash deposit rather than with credit card and was told yes, arrived at the hotel and not suddenly I couldn't and the manager on duty couldn't approve that herself. We booked thru travelzoo so not sure if that has to do with our room location. We were placed on the second floor right next to the elevator and Ice/vending machine so we heard every noise, that's my biggest issue. Other than that the room was a decent size and a warm thanks to the housekeeper who cleaned our room, she was great.

Stayed: February 2014, traveled as a couple
Thank rv0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded March 3, 2014

rv0511

We thank you for reviewing us and we apologize for the miscommunication with the cash deposit upon check in. We'll make sure you have a room facing the pool for your next visit. Our room attendants do a great job and we love when guests recognize them. Hope to see you soon!

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Reviewed February 17, 2014

My girlfriend and I needed something basic to spend the night in since we didn't want to drive home after a night out in LA - Got this room for a Friday night at $109. When we arrived, they told us it would be a 2 queen size room - we asked for a king size and they accommodated promptly. The room is not huge, but big enough to be comfortable. It was clean and nicely decorated. The shower door is glass and only covers half of the entry way (the half closest to the showerhead) so this was somewhat off-putting, but not a deal breaker. The parking is $17/night, which is quite steep, but then again, it's LA. Overall, we would stay here again.

Room Tip: FYI - parking is $17/night
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  • Stayed: February 2014, traveled as a couple
    • Value
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Thank Citlalli V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded March 4, 2014

Citlalli V

Thanks for your review. It's always a good deal to get a room when you go out in LA. We hope you get more nights out in LA so we can welcome you back. Drive safely!

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Reviewed February 17, 2014

My wife has always wanted to go to Universal Studios and Walk of Stars and on Valentines weekend, we were lucky enough to find a room at the Beverly Garland. Upon arriving the staff was prompt, friendly, and very helpful. The staff took the time to make sure we knew when the Free Shuttle to Universal Studios was and if we needed any other directions or help making any reservations. We found our room to have beautiful views, clean and well appointed room, appeared to be newly renovated with a gorgeous shower, large flat screen tv, and all the normal amenities. The restaurant staff and food was equally fantastic and parking was easy and painless. We will definitely be back and tell everyone we know.

  • Stayed: February 2014, traveled as a couple
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Thank Ojai_Now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded February 26, 2014

Ojai_Now

What a great review! We thank you for that and we are really happy that you enjoyed the hotel, our facilities but most importantly our friendly staff. We hope you come back soon otherwise we'll see you again next Valentines weekend.

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Reviewed February 17, 2014

It's understated compared to the brash and glitzy hotels of Hollywood, but it's the old Hollywood and I love it. Beverly Garland was a Hollywood actor with the slinky dresses and the sophisticated femme fatale glamour. I enjoyed black and white film clips of her in the background while I sat in the lounge. The pool is not huge but has that Hollywood glamour with an open fire and all you'd want - sauna, spa, gym and it's easy and lovely. Warren's Blackboard Restaurant- the dining feels just right - mid range prices with outdoor dining and chef's food. It's a relief from all the fast foods of LA. A bonus is the shuttle to Universal Studios and the metro..

Room Tip: Ask for the balcony room. There are rooms closer to the pool or the back blocks. However it's al...
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  • Stayed: February 2014, traveled on business
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1  Thank AuthorS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this reviewResponded March 4, 2014

AuthorS

Thank you for taking the time to review the Hotel. It's great to know that you enjoyed the black and white movie clips at the bar and our new Warren's Blackboard restaurant. Trolley Service is great and one of the most popular attractions while at the Hotel. We hope to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Garland

Address: 4222 Vineland Avenue, Los Angeles, CA 91602-3318 (Formerly Beverly Garland's Holiday Inn)
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Los Angeles
#10 Luxury Hotel in Los Angeles
#13 Green Hotel in Los Angeles
#14 Romantic Hotel in Los Angeles
#32 Business Hotel in Los Angeles
Price Range: $221 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Garland 4*
Number of rooms: 257
Official Description (provided by the hotel):
Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more   less 
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Also Known As:
Beverly Garland`s Holiday Hotel Los Angeles
Holiday Inn Beverly Garlands
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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