We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hidden gem”
Review of The Garland

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Garland
Ranked #13 of 351 Hotels in Los Angeles
Certificate of Excellence
San Francisco, California
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hidden gem”
Reviewed October 25, 2013

Very nice hotel at an affordable rate. The grounds are nice and lush. The design of the hotel and rooms is modern and rustic. The bathroom was a bit small and could use a remodel but fine. The only thing missing was a safe in the room. Everything was great with a nice restaurant/lounge and complimentary and reliable shuttle service to Universal Studios. Businesses like drug stores, coffee, drive-thru restaurants are close but not walkable. Friendly staff. I will definitely stay again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Urban_Traveler650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,986 reviews from our community

Traveler rating
    1,483
    1,060
    295
    101
    47
See reviews for
1,110
984
128
201
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (519)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maidstone, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

I don't have a bad word to say about the Beverly Garland, we stayed there at the beginning of our trip and at the end in September. The hotel has lovely grounds and the pool area is nice too, the rooms were very clean and modern with free wifi access which is a must these days. Although there's not much in the near vicinity to do the restaurant on site serves top notch food and there's also a bar, if that's not enough then there is a free shuttle bus that goes to Universal city hourly which is only a 5 minute ride, we went there most nights to eat and for entertainment as there is a huge variety of restaurants, bars and shops there, the hotel is also in a very good location for visiting Hollywood, WB studios, Griffith park and observatory and a has easy access onto the 101 freeway which will get you to most places. The staff at the hotel can't do enough for you, they were always very helpful and very friendly making our stay very pleasurable. In conclusion I would definitely recommend this hotel to stay at.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed October 21, 2013

We stayed at the hotel for 6 nights and had a great welcome from the reception team. Jessica was a great help in getting us settled she advised us where to eat nightlife in the area. It was currently happy hour when we stayed in Tulas bar the cocktails where amazing especially the food.

We also had the pleasure of dining here for breakfast and dinner and was not disappointed the breakfast buffet great value for money.

The staff where also helpful in the sense of helping us get around Los Angeles if visiting would recommend hiring a car.

The rooms where also a great size and got cleaned daily.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank natalie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 19, 2013

We stayed at the hotel for three nights. The property was attractive with lush vegetation and layout. Pool was centrally located and they had early evening outdoor family films. The hot tub was a welcome addition. They offer a trolley service to Universal City. We enjoyed two dinners...Wolfgang Puck and Karl Strauss Brewing Company...really good!
My only disappointment was I had reserved a king room but they only had doubles available. We arrived on a late flight so there was no choice. I would have appreciated some type of consideration...perhaps a restaurant or parking voucher??
Overall, I would reccomend this property.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this review, October 20, 2013
Gboys
Thanks for your review and for considering us a "Lovely spot" in Los Angeles. We are glad that you were able to enjoy our facilities and services.
I'd like to apologize for not being able to honor your King bed request and for not extending any kind of compensation for the inconvenience. Your comments help us get better and prevent this from happening to other guests. Looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 19, 2013

My week at the Beverly Garland was one of the best parts of my recent vacation in the USA. The hotel is very well appointed and has great facilities. Breakfast at Tula's Restaurant was amazing and the staff were so friendly. The location of the hotel is easy access to the freeway and the sights of Hollywood. The free shuttle to Universal Studios was handy.

Room Tip: Rooms facing the car park in either of the buildings will have more traffic noise from the freeway...
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keegan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 16, 2013

My son and I spent 4 nights. The grounds are beautiful and we thought the staff was very friendly. We even got a tip on how to save money on our parking. It is in a convenient location but no fast food within easy walking distance,

The room was adequate. However, a huge cobweb was clearly visible on the ceiling and we could see where the floor wasn't vacuumed. One day we were gone from 8 AM until 4 PM and our room was not made up. Around 5 PM housekeeping stopped by to see if we wanted service.

For the money it as ok but I will probably upgrade next time.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icma45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this review, October 20, 2013
Icma45:
It's great that you acknowledge the friendliness of our staff, our beautiful grounds and convenient location. I am sorry to hear about your housekeeping experience and I thank you for bringing it to our attention so we can focus on it.
Looking forward to seeing you soon !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 13, 2013

After reading all of the other reviews and hearing reviews from my clients back in Australia (I work in the travel industry), I thought we were in for a real treat.

Well what a major disappointment from start to finish.

First of all, we booked on the IHG website (I am an IHG rewards member) a king bed pool view with balcony. Upon check-in we were informed that they had sold out and gave us a twin bed carpark view room. I said this as not what I booked and the very rude receptionist said that it was the same price so it doesn't matter. Well it does matter!!! I booked and paid in full for the king bed pool view room but since they were fully booked and we had prepaid, we had no choice but to accept what was given to us. And this is lateish on a Thursday night (after being delayed from Las Vegas) so we were not about to try and find somewhere else that was suitable.

Upon check-out, another very rude receptionist told us that she would charge our credit card on file for the stay. I said no we have prepaid and she said that she couldn't find any record of that. I insisted that she look again and five minutes later, oh there our payment was. Clear incompetence.

The food in our included breakfast was great...the only bright spark during this stay. But since we had a voucher for breakfast and we were already prepaid, the service was pretty appalling. Obviously they didn't think we would leave a tip since we didn't have a bill to pay for so we had to get cutlery off other tables, ask for coffee twice and milk twice also. No service whatsoever.

I definitely WOULD NOT stay here again and NOT recommend this hotel to anyone and as a travel agent in Australia who sells this hotel quite a bit, I will NEVER recommend it to any of my clients ever again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brent_kate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at The Garland, responded to this review, October 15, 2013
Brent_Kate:

As you may see in our reviews we are not too used to get one like yours. I profusely apologized for this experience that should have never happened. I feel really shocked to read your review but it helps us get better and focus on our service more consistently.
We are taking action as we speak and we want to make sure it doesn't happen to anybody else.
If there is any way I can get in touch with you it would be great. I completely understand that you don't trust our hotel but I assure you that we can recover from this and get it right on your next visit. Looking forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Los Angeles hotels
Central L.A
Hilton Los Angeles/Universal City
Downtown
Omni Los Angeles at California Plaza
Hollywood
Loews Hollywood Hotel
Loews Hollywood Hotel
#18 of 351 in Los Angeles
3,577 reviews
Show Prices
Show Prices
Show Prices
Hollywood
The Hollywood Roosevelt
The Hollywood Roosevelt
#14 of 351 in Los Angeles
1,863 reviews
Hollywood
Hollywood Hotel
Hollywood Hotel
#44 of 351 in Los Angeles
2,449 reviews
Central L.A
Sheraton Universal Hotel
Sheraton Universal Hotel
#111 of 351 in Los Angeles
1,610 reviews
Show Prices
Show Prices
Show Prices

Been to The Garland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Garland

Property: The Garland
Address: 4222 Vineland Avenue, Los Angeles, CA 91602-3318 (Formerly Beverly Garland's Holiday Inn)
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Los Angeles
#8 Family Hotel in Los Angeles
#14 Romantic Hotel in Los Angeles
#32 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Garland 4*
Number of rooms: 257
Official Description (provided by the hotel):
Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Ctrip TA, Hotwire, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your The Garland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Garland`s Holiday Hotel Los Angeles
Holiday Inn Beverly Garlands
Holiday Inn Los Angeles
Los Angeles Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing