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“Great Location, Expensive”
Review of The Garland

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The Garland
Ranked #12 of 350 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Melbourne, Australia
Level 5 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Location, Expensive”
Reviewed October 8, 2013

We stayed at this hotel as it's convenient to Universal Studios (they run a shuttle bus to and from the park) and it's also a pick up point for the Lux Bus to Las Vegas. Our room was nice, clean and had a good view of the pool (which we'd requested & paid extra for). The air conditioner was noisy so we couldn't leave it on overnight. The pool was lovely, as were the Pina Coladas & beers from the poolside bar! We ate at Tulas the first night. The food was nice, not wonderful. The bus to Universal Studios left on time, but we waited almost an hour to get a bus back to the hotel at the end of the day. Overall it was nice and convenient, but expensive for what you get.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at The Garland, responded to this review, October 23, 2013
Dear Susan M,

Thank you for taking the time to post a review of our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Greater Melbourne, Australia
1 review
Reviewed October 8, 2013

From the moment we checked in the Service was amazing! When you turn on your TV you are welcomed with a beautiful message from the children of Beverley Garland which is very welcoming! You can catch their bus to Universal Studios which runs every hour or they are more then happy to drop you off at the train station! We walked which only took ten minutes! The boutique is gorgeous and they organised our Universal tickets and hop on hop off bus tickets and answered the many questions we had with a smile! Tula's the restaurant is AMAZING! Excellent food and Service! We were there for 3 nights and had dinner there all 3 nights! The pool is heated with a spa and there is a gym and sauna! There is also a laundry there for $3 per machine used which came in very handy for our 3 week US trip! When we were checking out the lady told us they are doing a refurbishment!
We would highly recommend this beautiful hotel! Thank you so much to The Beverely Garland for making our stay in LA an unforgettable one:) This hotel is a must if staying in LA!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Simbacoco1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2013

I've stayed at a lot of Holiday Inn's and while the staff were lovely and the impression as you drive in is excellent, Beverly Garland is an old hotel abutting Highway 101 and the rooms are tired and not at all quiet.

Indeed, unless your trip is to visit Universal or conduct business in the immediate area, I'd not recommend that you stay here because there is very little around and so you'll either need a car (and incur a parking fee at the hotel) or catch the Metro Red Line from the Universal Studios stop and use LA's inadequate public transport system.

In terms of the rooms, they are about average size for LA, which means they'll easily soak up two queen beds and a lounge chair, but not much else. Each room seems to have a little balcony - which significantly contributes to you hearing both road noise and other guests as they wander about - but they are very narrow and few of them were in use that I saw.

Unlike many other Holiday Inn's, you don't get the soft and firm tags on pillows, it's a one type fits all approach, unfortunately. But our bed was firm and comfortable, and did not have that 'roll into the center' sag that older mattresses get.

The bathroom had a bath, with the shower over it, water pressure was good and the hot water was endless. I'd not call it spacious, but there was enough room for one...two was a squeeze. We also had a little sink and mirror outside the bathroom, which certainly helped during the morning rush.

The TV was a large flat screen with cable channels, there was an iron/ironing board but no safe. There was also no fridge or mini-bar. So if you're a family that likes to buy milk and cereal to save yourself money on breakfast, you can't do that here.

With regards breakfast, we were paying for our own and as with all hotels these days, it was easy to rack up forty dollars before the day had begun. The hotel restaurant, Tula's, does not set the world on fire in terms of culinary excellence, but it was OK. There is a buffet option or à la carte but watch out for the coffee conveniently brought to the table. It is not complimentary but that is not made obvious at the time. One advantage for younger diners is the 'Kids Eat Free' policy which I understand applies up to 12 years old.

While we sat by the pool, we did not swim, but any number of kids were and they were obviously enjoying themselves.

The WiFi was fast enough and coverage was good.

So this is a good hotel to consider if your primary aim is visiting Universal Studios, which is about five miles away. There is a free shuttle bus service running to set times, though it does get crowded in the morning. It also seems focused on families (and Australians...there were lots of Ozzies staying there on our trip) with the pool and a tennis court and little picnic area down the back.

Finally, the Holiday Inn website calls this hotel "Holiday Inn Universal Studios" which very much confused me when I arrived. Same address, same facilities...but a different name on the front door to the one on my booking. Gotta love a creative Marketing Department!

  • Stayed September 2013, traveled with family
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Helpful?
Thank Tghu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at The Garland, responded to this review, October 23, 2013
Dear Tghu V,

Thank you for taking time out of your busy day to write a review of our hotel. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve the quality and services we offer.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2013

We stayed here for three nights at the beginning of our holiday. Easy to get to from L.A.X not about 30mins in taxi. Lovely staff greeted us at door was nice after day of travelling! Rooms nice & spacious, great shower! Perfect for universal studios as free shuttle brings you to & from hotel. Abit out of the way from walk of fame & hollywood. Would stay here again if ever back in L.A

Room Tip: rooms to the back of building are quieter as highway is north of hotel
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank CoughlanA192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakhurst
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 8, 2013

Would definitely stay here again if going to LA, its near Hollywood and has a free shuttle bus to Universal studios. This is great as thats near the rail where you can then go to Hollywood, LA etc. Nothing is close in LA. This hotel was lovely, staff were pleasant, rooms were great for a family of 5, very clean and spacious.

  • Stayed November 2012, traveled with family
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Helpful?
Thank LeanneOakhurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Lakes
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 7, 2013 via mobile

We enjoyed our stay at the Beverly Garland mostly because it is located in a quiet area of LA within a relaxed garden setting, the free shuttle to Universal studios and the metro is also an added bonus, the buffet breakfast and having kids under 12 eat free is a great way to start the day. The front desk staff were terrific in assisting us with all our needs.

Stayed October 2013
Helpful?
Thank Mark & Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 2 Contributor
7 reviews
Reviewed October 6, 2013

Had a one night post cruise stop over. Staff is very friendly and helpful. A little noisy at night (other guests making their way to their rooms) We were able to use the facilities before our too was ready and after we had checked out. there was only the poolside restroom to change in but the swim was great! They offer a luggage lock up and shuttles to and from the metro and universal studios. Will stay here again for sure.

  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RaeChow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Garland

Property: The Garland
Address: 4222 Vineland Avenue, Los Angeles, CA 91602-3318 (Formerly Beverly Garland's Holiday Inn)
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Los Angeles
#8 Family Hotel in Los Angeles
#13 Green Hotel in Los Angeles
#14 Romantic Hotel in Los Angeles
#32 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Garland 4*
Number of rooms: 257
Official Description (provided by the hotel):
Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more   less 
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Also Known As:
Beverly Garland`s Holiday Hotel Los Angeles
Holiday Inn Beverly Garlands
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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