Sister Stayed there last night: son was involved in an accident and needed somewhere urgently to stay.... booked for her directly
Customer service extremely poor
The nicest/ professional was the gentleman -concierge at the front desk last night - he escorted my sister to room
( thank you).
She Checked in at 1 am told that - could stay until 3:00- that's why booked room
Woken up and told to leave at immediately at 11 pm
Called customer service to see what's going on.. turns out that they don't have any anything to do with the reservation... you have to contact Individual renters of the apartments to see what's going on ...
person on the phone very rude!
Looking for secure, non deceptive... reputable accommodation that take their guests stay seriously.... don't look here... go somewhere else!!!
- 1 (844) 631-0595
- Room service