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“Surprisingly nice airport hotel”

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Renaissance Los Angeles Airport Hotel
Ranked #72 of 350 Hotels in Los Angeles
Boston, Massachusetts
Level 6 Contributor
155 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Surprisingly nice airport hotel”
Reviewed March 7, 2013

Convenient and central location if you are flying into LAX and your meetings are spread out all over the greater Los Angeles area, as mine were, and you want convenience from or to the airport. The staff was very responsive and friendly from check-in through check-out, the room was a nice size, modern and clean. Parking isn't cheap but included in certain room categories.

Suggestion to the hotel: Stock the rooms with water bottles, as other Renaissance hotels do, especially since probably many of your clients are flying into LAX late at night.

  • Stayed February 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank BGosivetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (252)
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Sacramento, California
Level 5 Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 6, 2013

We booked this hotel after staying at two others in the area and we were nicely suprised by the hotel and the service. It is clean and feels safe and the common areas were very nice. Its next to LAX but very quiet.

Room Tip: A high room facing the airport is a nice view.
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 4 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 5, 2013

Excellent visit. We arrived at 2pm. The check in process was a breeze. The bellman unloaded all our bags from the car and swiftly took them to our room. By 2:15 (maybe a little bit later) we were sitting by the pool. The water was deliciously warm (heated pool). After a few splashes around with the little one (two year old) we headed down to the lobby for cucumber martinis (for me) and flatbread. OMG! the flatbread was fantastic. The service at the lobby bar was a little hurried but maybe it was just me since I'm the one on vacation. The room was beautiful. Nicely decorated. The bed was comfortable for me though my husband complained. The next morning we jumped on the free shuttle that swift us away to LAX. I would definitely stay here again.

  • Stayed February 2013, traveled with family
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Helpful?
2 Thank Mary Alexandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedona, Arizona, United States
Level 5 Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 26, 2013

I still enjoy staying at this hotel when I am attending a conference in the area. The bed is great, the shower is very good, and the restaurant has very good food. The service all over the hotel (front desk, restaurant, and cleaning staff) is very courteous and helpful.

However, this time I really noticed that the hotel is getting pretty shabby. There was a small hole in my sheets and a few in the sheer curtains on the window, as well as a small stain near the door to my room. There are areas in the rooms and hallways where the walls have been scuffed and need to be repainted. Nothing too awful, but the hotel should really schedule some refurbishing

  • Stayed February 2013, traveled solo
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Helpful?
2 Thank Pilisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLAX, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review, February 28, 2013
Thank you for taking your time to share your experience. We are thrilled your overall stay was enjoyable. We value your feedback and feel terrible we failed to meet your expectations in the details. We realize perfection is in the details; it is the little things that matter most. We look forward to the possibility of welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada, Kentucky
Level 6 Contributor
308 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed February 26, 2013

This is a very good option for an overnight between connecting flights at LAX. We booked the bed & breakfast rate, and the breakfast was excellent - well worth prepaying in the rate.

Room was clean and comfortable.

Only downsides are that the windows are sealed shut - and we could have enjoyed some 'fresh' LA air if they'd opened, and check-out was slow. It's fine with me if the front desk clerks want to chat up attractive incoming guests of the opposite sex (or even the same sex) when there's no line of people waiting for their services. But when there's a line, please move serve the customers as quickly as possible.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Human44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLAX, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review, February 28, 2013
Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed your stay overall but dissapointed to hear we missed the mark on your check-out experience.
We take great pride in providing excellent customer service and we're very disappointed to hear that we fell short in this area during your stay. Rest assured we will address your concerns with our front desk team and hope you will consider visiting us again one day soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed February 26, 2013

Not very keen on Airport hotels. They're only there to keep you close to an Airport to ensure easy, quick check-in, or an emergency bed having ended a long flight. For me, it ended up being neither and the only benefit was easy parking.

My expectations were low. But the Renaissance delivered just that little bit extra. A very good amount above mediocre.

Clean, easy - but the staff were fabulous. Always smiling and always happy to help.

If I required a stay near LAX again, I wouldn't hesitate in choosing this hotel.

  • Stayed July 2012, traveled with friends
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Helpful?
1 Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLAX, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review, May 23, 2013
Thank you very much for taking the time to share your experience with us and for your kind words about our team as well as the hotel amenities. We look forward to welcoming you back, should your travel plans bring you back to the west coast!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Harbor
Level 5 Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 25, 2013

As part of the Marriott system this is a cut above. It is close to the airport and although I had a town car scheduled for my pickup the hotel runs 20 minute transportation. It is probably a 5 to 7 minute drive. The lobby is fabulous and the rooms are clean and contemporary with comfortable amenities. There is a Marriott concierge lounge on the 11th floor if you are a member of the Marriott club.
If you care to go for a short walk there are several fast food and other restaurants near the hotel including an in and out burger. It is definitely a hotel worth considering if you are in the LAX area for a night or more.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank captric1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLAX, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review, February 28, 2013
We're thrilled you enjoyed your experience with us and that the amenities within the hotel worked out so well for you. I look forward to sharing your feedback with our staff. Thank you again for sharing your experience with us and we look forward to welcoming you back to our hotel on your next visit to the westcoast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Los Angeles Airport Hotel

Property: Renaissance Los Angeles Airport Hotel
Address: 9620 Airport Blvd, Los Angeles, CA 90045-5402
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Los Angeles
#27 Luxury Hotel in Los Angeles
#53 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Official Description (provided by the hotel):
Experience the sights and sounds of the city's most dynamic business, entertainment and cultural hotspots from Renaissance Los Angeles Airport Hotel. The Navigators at our premier hotel near Los Angeles International Airport (LAX) will help you unlock the beauty of the city the way only those who live here know. Uncover an urban oasis at our luxury hotel, where comfort and technology peacefully coexist in our guest rooms and suites. Enjoy an evening of unforgettable entertainment at our live events, bringing the best in new music, art, food and drinks directly to our guests. Savor delectable California cuisine and wines at our 96th Street Bistro. During downtime, work up a sweat in the well-equipped fitness center or take a refreshing dip in the outdoor pool. With 18,400 square feet of event space and the personal service you deserve, your meeting, wedding or social event at our Los Angeles airport hotel will be as stimulating and inspiring as those on the guest list. Reserve a stay today. ... more   less 
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Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance

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