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Holiday Inn Express Los Angeles-LAX Airport
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Reviews (1,439)
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All reviewshi expressfree parkingone nightfree breakfastrental carlax airportthe shuttle driveryogurtan early flightnext morningbetween flightsan overnight staywould definitely stay here againroom was clean and comfortablebreakfast roomshort staycoffee maker
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569 - 574 of 1,439 reviews
Reviewed May 12, 2014 via mobile

Stayed there few days at may 2014.
Parking for guests at the hotel is 18 dollars per day~
Didn't know that when decided to rent a car from a place which was just 3/4 miles from the hotel when arrived at 10 pm that day.

Suggestion to future guests, take the free shuttle from airport to hotel and rent a car the next day.

Other than that , its a nice place to stay.

Stayed: May 2014, traveled as a couple
2  Thank Tengku Nur Hafi... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

After an unexpected weather i was stranded alone in LA. I got set up at Holiday Inn Express and to my surprise the desk clerk Claudius turned my inconvenient lay over into a more positive experience. He was very professional, helpful and knowledgable. When i couldnt get the wifi set up on my phone he did, i had no brush for the next morning, he got me one. His kindness, and consideration for a girl stranded in a foriegn country made a huge difference in a very stressful situation. Thank you Claudius, your a good person and amazing to ur customers.

Kerri from Canada

Stayed: December 2013, traveled solo
2  Thank kejammri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

The ceiling/floor creaks, the bed in the room above creaks, I can hear the guy in the room above when he uses the toilet. The walls/doors are such that I can hear the neighbors entering their room as if trying to get into ours. Aside from the noise, everything else was fine. The room is spacious and clean. The front desk staff was excellent upon check-in. All in all, I'd stay here again.

Stayed: April 2014
Thank Angie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management03, General Manager at Holiday Inn Express Los Angeles-LAX Airport, responded to this reviewResponded April 22, 2014

I really do apologize for the inconvenience caused during your stay with us. I can assure you that I will be looking into the matter.

Thank You
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014

Arrived mid afternoon to be greeted by receptionist , chewing gum and who made no eye contact at all or welcome. we checked in to our room , which was clean and well furnished and very comfortable. Free, speedy wifi a bonus.
Approached reception later to print boarding passes, dreadful experience with business centre , further impacted by lack of interest from reception and rude response from receptionist. Extremely disappointed in service received.
Hotel is nice and ideal location. for airport. Shuttle bus is excellent , but please improve service on reception.... even just a smile would be nice !

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roundtheworld3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management03, General Manager at Holiday Inn Express Los Angeles-LAX Airport, responded to this reviewResponded April 14, 2014

I really do apologize for the service received. I can assure you that I will be looking into the matter.

Thank You
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014 via mobile

If you have meetings close to LAX Airport, then this hotel would be a good chance as "express". In case of limited expectations also! Clean rooms, kind staff, close to 7/24 market and restaurant, free parking, wifi and breakfast and 7/24 shuttle to LAX every 30 minutes. No cooler and microwave oven in the room and sometimes airplane engine sound in the night.

Stayed: April 2014, traveled on business
2  Thank Sarper O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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