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“Elevator Ride is still Thrilling!”

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The Westin Bonaventure Hotel & Suites
Ranked #60 of 351 Hotels in Los Angeles
GreenLeadersGold level
Anaheim, California
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Elevator Ride is still Thrilling!”
Reviewed December 10, 2013

The Westin Bonaventure's claim to fame, in my opinion, are having cameo shots in a string of terribly terrible action movies (True Lies, Die Hard, Need I say More?) and an acrophobic's nightmare - their deathtrap tubed elevators. Once you get over these points and the heart attack that is the overnight parking fee ($48), it is a pretty neat experience.

LA Prime serves good food with a spectacular view of DTLA's skyline and the Bona Vista's rotating lounge gives you a 360 degree view of the city if you can muster through an hour without vomiting. Standard room was small but clean and comfortable as well. Overall, it is worth the venture.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank Melinda Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review, December 29, 2013
Thank you for your review and your nice comments regarding our famous elevators. While we do film many action movies here, we have also filmed movies such as Forget Paris, Rainman and other less action oriented pictures. Next time you visit check out about 20 of the movie posters of films featuring The Westin Bonaventure. Thanks again for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 9, 2013

I'm a fan of the Westin brand, as its hotels are clean, well furnished, and customer service is always on point. This hotel is no exception and is the best option for business stays in DTLA. The hotel exterior is a bit dated, but the restaurants and common areas have been renovated nicely. Likewise, the guest rooms are clean and well appointed with typical Westin finishes.

On this stay, I arrived at the hotel at 9am--well before check-in time--and asked to store my luggage. However, the desk staff instead found a room for me and let me check-in several hours early. Little things like that make me loyal to the brand.

  • Stayed December 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Infuniform
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Cincinnati
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 6, 2013 via mobile

I am a fan of Westin properties and this one is great. It's design and layout is unique and interesting. It has a lot of features like the lobby bar, great views, and being close to LA Live that make this a good choice The rooms are clean and newer fixtures. The elevator ride provides for a unique experience

Stayed December 2013, traveled on business
Helpful?
Thank RussellGentry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 5, 2013

My brother and I stayed here for one night for a layover to Vagas from Sydney. We found the location of the hotel not so good for tourists as there is not that many attractions near by but it is a good location for business. The room was really small compared to other hotels in Los Angeles but it is a nice modern room. We had the 2 queen bed option and the bed was really comfy. The bathroom was also very small. Overall this hotel is just okay, but not the best out there.

  • Stayed November 2013, traveled with friends
    • Value
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Helpful?
Thank Ivan_w1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest Illinois
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 5, 2013

The Westin Bonaventure was a typical Westin experience. Nice lobby with hotel restaurants. On the 4th floor are independent fast casual restaurants almost like a mall food court. I'd recommend eating at a hotel restaurant or walking across the street to local restaurants. The location is good for business but not for personal vacation.

  • Stayed September 2013, traveled on business
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Helpful?
Thank wanderlust678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2013

We stayed at this hotel as we couldn't get rooms at the Ritz or Marriott. The hotel is located in downtown LA. From the outside it looks nice and shiny. The lobby area is huge but there were areas with lots of props guarded by security guards as they were filming a movie. The hotel is really old. The front desk checking us in was quite polite and gave us free wifi internet. The room was extremely small (given a corner room) and the view was horrible as it faced the elevators. Luckily the room was quiet. The toilet was also very small, there was no space to move about. Location is good, situated a short walk away from Macy's and takes about 20mins walk to LA live. I wouldn't stay here again as the rooms are not worth the price. They are in need of renovation.

  • Stayed November 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank zenk18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review, December 29, 2013
Thank you for your thoughtful review regarding your stay with The Westin Bonaventure. We are sorry that it did not live up to your expectations. Before you visit our hotel again, please become an SPG guest and beginning earning your way to upgrades, complimentary stays and more. We are an Iconic hotel created in 1976 and have renovated many times including our most recent in October 2012 for over $32M. Also, look for a space travel/action movie opening in November 2013. You can say you were there. Thanks again for your review.
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San Francisco, California
1 review
Reviewed December 3, 2013

Great view!! Hotel room was very clean, bed was super comfortable, bathroom was clean. AC worked. Everything was top notch. Did not have a chance to try out the pool or the restaurants but I'm sure they were great as well. Got a good deal on a hotel booking discount website, will definitely visit again if I go to LA.

Stayed August 2013, traveled as a couple
Helpful?
Thank xoSushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Bonaventure Hotel & Suites

Property: The Westin Bonaventure Hotel & Suites
Address: 404 South Figueroa Street, Los Angeles, CA 90071-1710
Phone Number:
Location: United States > California > Los Angeles > Downtown , Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Los Angeles
#23 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Official Description (provided by the hotel):
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 
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Also Known As:
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin

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