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“Surprising hotel!”

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The Westin Bonaventure Hotel & Suites
Ranked #55 of 349 Hotels in Los Angeles
GreenLeadersGold level
Maryland
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Surprising hotel!”
5 of 5 bubbles Reviewed September 24, 2013

Even though I had looked on the hotel website and read other reviews on Trip Advisor, my daughter and I were literally stunned when we walked into the Westin Bonaventure. The size, layout, and design were indescribable. No wonder so many movie scenes have been filmed here. In fact at 4:45 AM on the morning we checked out, there was a movie being filmed.
Our room was on the 15th floor of the Red Tower, and had been recently renovated. It was clean and neat, with nice little touches. Although the parking fee is $40 per night, our car was ready and waiting for us each time we called the valet service.
The front desk staff was ok, not particularly outstanding or memorable. I would definitely stay here again, if I needed a downtown hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maggiesueb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,789 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (478)
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English first
Boston, Massachusetts
1 review
5 of 5 bubbles Reviewed September 23, 2013

View from each room is awesome.. Higher the level .. Better it is !!
Located in the heart of LA downtown.. Excellent services.. restaurants .. public parking .. Subway.. buses .. everything is walking ...
Has a great Bar and lounge !!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shivangi_sinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

The hotel is armed with a highly qualified team of customer service representatives who are all waiting to eagerly assist you hoping to make your stay a pleasant one.
Not at any time did we find any of the staff to be experiencing an "off day". They seemed happy to be working there and therefore more than happy to help.
The hotel is modern, clean, tidy, and has some unique water features, shopping areas and views. The breakfast buffet experience is superb with a full variety range for everyone.

Situated in a perfectly quite location, ideally close to the subway and Hertz car hire.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yankeydoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Hollywood, Ca
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 18, 2013

Stayed here in Sept 2013 for business.

Here is the rundown:
-Lobby is cool with a lot of restaurants, bars, and shops
-The staff is nice and friendly
-Rooms are old and can be updated
-Conference area is solid
-Location is great, next to all things Downtown LA

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, England, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

Clean rooms of a reasonable size. The metro was a short walk giving easy access to Hollywood attractions. Swimming pool was great for a dip before breakfast. The revolving cocktail bar on the top floor was very good, with wonderful views of downtown, not cheap though! Plenty of restaurants nearby and always felt safe. Had to try all the lifts, most of which had been used in movies. Would use this hotel again if visiting the area.

Room Tip: Choose a room on a high floor, red or yellow tower.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanson, Massachusetts
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 12, 2013 via mobile

Love this place, the hotel bar is nice and the food is great. The fitness center has lots of equipment, bit it does fill up quickly after 6. The rooms are cool, not the biggest room I've stayed in, bit for 1, maybe 2 it is a perfect size. The bed is comfortable, rooms are clean, what more could I ask for!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willy101112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

I stayed at the Westin for business in early August; I was struck by how dated the hotel is. Some areas have been renovated while others still harken back to the 1990's. However, it is (as many reviews have said) incredibly clean and the service is outstanding. We have had a few issues with the charges and staff have been responsive, professional and focused on solving the issues with a win-win approach. The location is fantastic as well.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadianJ975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Bonaventure Hotel & Suites

Property: The Westin Bonaventure Hotel & Suites
Address: 404 South Figueroa Street, Los Angeles, CA 90071
Phone Number:
Location: United States > California > Los Angeles > Downtown , Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Los Angeles
#20 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Official Description (provided by the hotel):
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin

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