I have now stayed at this property twice and loved it both times. Everyone was very helpful from my arrival to my early morning departure. Unfortunately, the pool was closed during one day of my stay but reopened the next morning.More
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We stayed at the Luxe Sunset Boulevard Hotel for two nights in April 2019 - the end of our three-week road-trip before flying back to the UK. Some luxury hotels are a bit stuffy and formal, while others are simply chilled and great. This one was definitely in the latter category.
The staff on the reception desk couldn't have been more helpful - they were ready with maps, suggestions of which roads got busiest, where the nearest gas station was and many other things besides. Our hotel room was in the upper area, looking out onto the swimming pool. From the map we were concerned that there might be a lot of traffic noise from the nearby I-405, but in reality it was a very peaceful location.
We ate in the restaurant on our first night, while we ordered room service on the second night. This was the first time our son (aged 11) had ever had room service - so it was very much about the experience! On both occasions the food was fresh and beautifully cooked; unlike most of our time in the USA, the portion sizes were sensible (to our British standards) and we could actually finish the plates.
This hotel has valet parking only, which costs $36 per night plus tax ($39 per night total). Yes, it's another cost which visitors from the UK like us are probably not familiar with. However, the guys doing the parking couldn't have been friendlier, and they always had a bottle of water to hand out when it was hot.
The rooms were lovely and spacious, although if I was to be a bit picky the beds were rather soft (at least for us). All in all it was a lovely way to end our "holiday of a lifetime"!
Dear MrsH104,
Thank you for your amazing and detailed feedback! We are happy to hear that we were part of your holiday of a lifetime! this mean a lot to us!
I'm happy to hear our Front Desk Agents were able to assist you with recommendations and tips here in Los Angeles, which are needed :) Although the interstate is near the hotel our rooms are conveniently located were to avoid any distraction from our guests stay, I'm happy you experienced comfort and relaxation.
I'm glad you found our dinning experience amazing and our staff made you feel welcome with a great smile.
We hope that your travels come back to Los Angeles from the UK and hope to see you soon. Thank you for being a guest at Luxe Sunset Hotel.
Sincerely,
Alan E.
Assistant Director of Guest Experience.
After a long trip from Florida I was greeted by the best. Smiles, a glass of wine, made sure my room was ready and went the extra mile because I was exhausted. People make the difference in life when they treat you with kindness. In reality we are all family in some way so this was heart warming.
Dear Sunshine49126343080,
I'm thrilled to hear your overall experience was warmly welcomed and felt like home! One unique attribute from our team is how we embrace our Luxe family culture and are able to reflect that with our guests, I' happy to hear you shared the same feeling.
We hope to see you in the future and thank you for being a guest with us!
Sincerely,
Alan E.
Assistant Director of Guest Experience
Luxe rooms are clean and comfortable a very high standard. All staff members we spoke with were very helpful and polite. Checking in was easy, they explain very clearly were the pool and exercise room were located.
Dear Adventure41997439414,
Thank you for sharing your experience at Luxe Sunset Hotel.
We appreciate your feedback and are happy to hear that our rooms exceeded your expectations! I'm also very happy to hear that our Luxe staff made you feel like home and welcomed. I'm glad to hear your arrival experience was superb and you were explained with detailed the configuration of the hotel and all of it's amenities offered.
We hope you travels come back to Los Angeles once again and see you at Luxe Sunset Hotel.
Sincerely,
Alan E.
Assistant Director of Guest Experience
Awesome executive suite, great food, lovely ambiance. Only issue was we couldn't stream from our laptop, even though they said we could, and there was no premium cable - which seems strange. The staff was very nice and they had a great breakfast; seems like a lot of business is going down.
Dear Road28820674083,
Thank you for being a guest with us and for sharing your feedback! We are happy to hear your overall experience was great. We currently have a streaming power of 500 Mg, which should have definitely allowed you to stream with no problem, apologies for that. We also offer movies on demand and an extensive list of channels to navigate from, we do have certain option available for our guests.
We hope that your travels return to the Luxe Sunset Hotel, your home away from home.
Sincerely,
Alan E.
Assistant Director of Guest Experience
We loved the Luxe Sunset Boulevard. It was located in a perfect location close to Westwood Villiage, Brentwood, and the beach. The room was very large, clean, and well decorated. We enjoyed spending time at the very nice pool area as well. We would definitely stay at the Luxe again!
Dear Dan B,
I'm thrilled to hear your experience at the Luxe Sunset has phenomenal. We are conveniently located near numerous landmarks of Los Angeles and happy to hear you took advantage of that. I'm also happy to hear your room was up to your standards, spacious and comfortable during your stay.
During the summer, we add more fun and games in our pool area, we hope you are able to join us during that time so that you can experience those amenities with us!
Thank you for being a guest with us and hope to see you soon!
Sincerely,
Alan E.
Assistant Director of Guest Experience
