I expected upgrades since the last review states that they do some updates in the rooms but not in ours. Our room was bad, the bathroom was the worse, close to my family that's why I choose this hotel
The hotel was under renovation when we arrived and the front desk was unorganized. The pictures I saw of the rooms on your website were not the room we were placed in. The room was dirty, grungy and out of date. We were applaud! I called the front desk to express my concern and the sent up housekeeping. Housekeeping said it was up to standard. Sandard not! Management then offered an upgrade for 40.00 more a night. They said its much nicer. We excepted because we were not going to stay in the room offered. They showed us to our new room and it was clean, contemporary and beautiful. Just like the pictures on the website showed. They forced us to pay 80.00 more dollars than what I booked. The breakfast area was stuffy, humid and a mess. I will never again stay at a Howard Johnson.