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All reviews union station dodger stadium yang chow close to downtown olvera street breakfast staff underground parking safe area hotel is located within walking distance downtown la guest rooms bagels convenient location the room was nice third floor clean hotel
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Reviewed October 19, 2017

Excellent price for the proximity to downtown LA. Very clean, nice decor, large room, extremely pleasant staff all around. My only complaint was the bed sagged slightly, but not uncomfortably so. Could probably use a replacement in the near future. We will definitely stay again if we're in the area.

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank asantet2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGI8888, Manager at Best Western Plus Dragon Gate Inn, responded to this reviewResponded October 21, 2017

Dear Asantet:

Thank you for choosing to stay with us and for the great score.

We look forward to serving you again in the near future.

Regards and safe travels,

Best Western Plus
Dragon Gate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2017

I am a SOLO traveler and I was traveling since march. In USA most of the Hotels ask a deposit at the arrival. Everyday I changed hotel and if I need to hold a deposit on the credit card is just crazy because the bank hold the amount for days or months, on top of that, the credit card has limits as well, so make some payment will be a nightmare for who change everyday hotel.

I asked at the Receptionist to take the payment of the room straight away and if they could take the deposit in cash but I was happy because they do not ask for a deposit at all. AMAZING!

The Receptionist explained everything about the hotel, check in, check out, elevator and breakfast.

The hotel is in Chinatown but it is quiet an clean.

They have a private parking for $20 at night with video surveillance.

They are very nice. The breakfast is included and is very good. In USA, in a lot of hotels, they do not have Breakfast included at all.

Was a surprise.

The rooms are big, clean and the bathroom was renovated.

The hotel is central, you can walk to all museums and bars.

I was supposed to stay one night but I decided to stay 2 nights because was one of the best quality/price/service hotel in Los Angeles area and I felt welcomed.

The customer service was amazing, breakfast was amazing, rooms are perfect.

I suggest this hotel for Solo travelers but also for couples and family.

No suggestions at all for you.

Thank you.

Remember: The important thing for a client is to be helped and understood, the furnite is a must!

Room Tip: Second floor close by the elevator
  • Stayed: September 2017, traveled solo
    • Location
    • Rooms
    • Service
Thank TheGirlOfTerezKorut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGI8888, Manager at Best Western Plus Dragon Gate Inn, responded to this reviewResponded October 21, 2017

Dear Guest:

Thank you for the great review and score. We hope you enjoyed the rest of your travels.

Regards ,

Best Western Plus
Dragon Gate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2017

Negative: Smoking is allowed right outside non-smoking rooms. Smoke enters the non-smoking rooms. Our room was on a very noisy street, even though I asked for a quiet room. Positive: Rooms are very clean and good size. Breakfast staff are very polite and helpful.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank SkipinPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGI8888, Manager at Best Western Plus Dragon Gate Inn, responded to this reviewResponded October 21, 2017

Dear Skipin:

Thank you for choosing to stay with us. I apologize for the smoking section. We try our best at managing all the smokers that do stay with us.

In the future, please ask again at the front desk if you aren't satisfied with the room you are assigned to. They will do their best to make things right for you.

Regards,

Best Western Plus
Dragon Gate Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017 via mobile

This had a nice big room, open to the outside. Not seen that in a while. No view. Bed are ok but a little firm. Nice desk people. Short walk to a lot of Chinese Restaurant and of course China Town. Nice breakfast. I would stay there again, Union Sta within walking distance.

Stayed: October 2017, traveled with family
Thank Ran120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGI8888, Manager at Best Western Plus Dragon Gate Inn, responded to this reviewResponded October 16, 2017

Dear Ran:

Thank you for choosing to stay with us. glad you were able to try some of the best restaurants Chinatown has to offer.

We hope to serve you again in the near future.

Regards and safe travels,

Best Western Plus
Draogn Gate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017 via mobile

Rooms are clean, the front desk receptionists were very friendly and helpful, offered water bottles and cookies everyday. The hotel staff could not provide thin pillows when requested. The breakfast was all cooked in a microwave and the very friendly server confirmed it when asked, anyone could find it quickly from the food texture and after tasting it. The parking is in the basement and a parking attendant guides you to park and take out your car. No pool. The Hotel is located in Chinatown. A good Chinese restaurant, Yang Chow Restaurant, and other Chinese shops are located only a block away.

Stayed: October 2017, traveled on business
Thank Like2travel-eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGI8888, Manager at Best Western Plus Dragon Gate Inn, responded to this reviewResponded October 9, 2017

Dear Like:

Thank you for the nice review.

Sorry you didn't like our breakfast. You can ask the
staff to make your something to your liking in the future.

Regards,
Best Western Plus
Dragon Gate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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