I'm sorry for this late review. Our trip to LA was on December 2005. I booked for this hotel because of the price and location. I have read about some bad reviews on Tripadvisor before booking but I figured I could give it a try. However, the hotel was terrible.
The staff were rude and not friendly. They acted like we owed them money to stay there! After checked in, we were left to ourselves to find our rooms. When we got up to our floor, I knew that the rooms will be terrible from the appearance of the corridors.
I booked 2 rooms for 3 nights, and both the rooms were smelly. The carpets were damped and stained. The bathrooms were dirty and in need of renovation. The bedsheets had cigarette burns, and the comforters and blankets were stained and odorous. The whole rooms and bathrooms were like haunted!
My parents were very easy-going at that time and told us to put up with it. So we stayed for a night there and the next morning, we went to redeem our free "breakfast" at the coffee shop downstairs. It was a joke! Their free breakfast were buns they let you choose on the coffee shop counter and my aunt was unlucky and got a moldy bun! That was the last straw!
Right after that, we immediately packed our luggage and checked out. I told the staff about their moldy "free" breakfast and not a word of sorry from them! They acted like it was our fault choosing the wrong buns!
Stay away from this hotel! After 3 years, I can still remember vividly the bad experience that we had there.
I think this hotel alone will spoil the Best Western brand! Best Western should kick this hotel out of their chain!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Best Western, Travelocity, Expedia, Hotwire, Priceline, Agoda, HotelQuickly, TripOnline SA and getaroom.com so you can book your Best Western Plus Dragon Gate Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Dragon Gate Hotel Los Angeles
- Best Western Los Angeles
- Los Angeles Best Western