I don't usually write reviews, but I have never in my travels been treated so rudely at a hotel where I planned to stay! I made my reservation online months ago. Arriving on a very early morning Amtrak train, I came to the hotel hoping I could put my small suitcase and backpack someplace until I could check in. The manager very rudely told me there was no place to put it, and commented in a disparaging way that I should have come later, and check in wasn't until 3PM. I can understand being told no, but he was so very rude about it! A few hours later, after guests checked out and I saw some rooms had been cleaned, i asked about possibly checking in early, and he refused. I heard him on the phone speaking rudely with someone, and the last straw was when he got in a heated argument with a guest who was trying to check out. I don't know what his problem is, but I was able to cancel my reservation (thanks to Comfort Inn guest relations) and went next door to the Days Inn, which was more expensive but incredibly better.
It is in a "sketchy" part of town and didn't appear to have any kind of security. The Days Inn has inside entrances to rooms, with the hallways accessible only by room key after passing through the lobby. I feel much safer here. I would recommend not staying at this particular Comfort Inn.
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- Also Known As:
- Comfort Inn Near The Sunset Strip Hotel Los Angeles
- Comfort Inn Los Angeles
- Los Angeles Comfort Inn