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“Perfect Stay”

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Hilton Garden Inn Los Angeles/Hollywood
Ranked #67 of 351 Hotels in Los Angeles
Orlando, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect Stay”
Reviewed April 7, 2014

I stayed at this property for my birthday weekend last month 2/28-3/4 and we couldn't have been any happier. The location is great, one block from Hollywood Blvd. The breakfast staff was amazing! So helpful and so friendly! The valet guys were awesome too! Everyone was so accommodating, as we were very needy guests :) Between food, transportation, luggage assistance, directions, etc....everyone was so patient with us :) I ordered room service which was fabulous. I had a pool view room which overlooked the cute HOLLYWOOD sign they have in the back. Although the parking is $32 a night (I have never paid for parking at any HGI before), other than that, everything was perfect and this is where we will be staying when we come back to LA!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnyDaze4200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, Owner at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 15, 2014
ChelseaJade42, Wow! what a review. Thank you very much for your kind words about our overall hotel. I am very happy to know that we made your stay an enjoyable one.

Thank you again for your recent stay & we look forward to welcoming back you to Los Angles/Hollywood on your next visit!

Thomas Harris Jr.
Director of Rooms

2005 N. Highland Avenue
Los Angeles, California 90068
United States of America
Office Phone Number:+1 323 876.8600
Direct Phone Number:+1 323 762.1044
Fax Phone Number: +1 323 876.3272
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Colorado
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed April 4, 2014

This hotel is in a good location for seeing the sites of Hollywood. Hollywood is not particularly nice compared to nearby Beverly Hills or Santa Monica. We felt safe walking around, but you do see all types: homeless people, religious fanatics, celebrity wanna-bes, tourists, etc..There's a small grocery store across the street as well as a Subway restaurant and another small food place. You can easily access the 101 freeway which is less than 1/2 mile away. Universal Studios is just a mile or so up the 101. You can easily walk to Hollywood Blvd, Sunset Blvd, Graumans Chinese Theater and the Dolby Theater (where the Academy Awards are held). While walking along Highland Ave towards Hollywood Blvd we saw Adam Sandler drive by waving to people on the streets. In the Subway across the street we saw an actor from The Office. Parking is all valet and is $32 per day. I'd definitely request a room facing the pool and not the street. The street was very busy and always seemed to have tons of cars on it. It was impossible to make a left out of the hotel due to the traffic. The hotel felt like a peaceful respite from the noise and busy-ness outside. Staff was friendly, rooms were clean, and the atmosphere was peaceful. I'd advise not staying more than 2 nights in this part of LA as it's a bit seedy feeling and you can see the local sites in that time.

Room Tip: Definitely request a room away from the street to avoid the street noise.
See more room tips
Stayed March 2014, traveled with family
Helpful?
Thank coloparkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 16, 2014
Thank you for choosing the Hilton Garden Inn Los Angeles Hollywood on your recent trip to the Hollywood area. Having stayed with us for 2+ days you had the opportunity to see and experience our service, location, and amenities. I was thrilled to read we earned a 5 STAR review, in addition to your personal recommendation. Besides the hotel 'satisfying your needs', I can't think of a better way to spend your day in Hollywood than walking down the Walk of Fame and seeing a celebrity like Adam Sandler waving to the crowd! Thank you again for your business and time you took to share your experience. Safe travels and we hope to see you again soon!
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Grand Junction
2 reviews
Reviewed April 3, 2014

First Hilton property I've experienced that doesn't have a new/clean feeling. The reason I am loyal to Hilton is for the consistency of each hotel having a newer smell and feel. Soft beds and cozy atmosphere.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, General Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 16, 2014
Thanks for choosing the Hilton Garden Inn on your recent trip to the Hollywood area. We value your business in addition to your feedback from your recent stay. As a Hilton HHonors member we appreciate your loyalty to the Hilton brand. Our goal is to ensure we exceed guests expectations every day and every stay. My apologies as it appears we fell short in your experience. While these reviews are anonymous, I would love the opportunity to speak with you. Please reach out to me at your convenience: Mike Domingo, General Manager, mike.domingo@hilton.com or 323.876.8600. Thank you again and I look forward to speaking with you.
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Evesham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2014

I stayed at this hotel for a few nights in March, I enjoyed my stay and would recommend for someone wanting to stay in the Hollywood area of LA.

Location-
Firstly I would recommend anyone going to LA to hire a car as everything is spread out in LA and no one really walks around the streets to get from place to place, if you do you may come accross strange people.. we didnt hire a car and think the experience of Hollywood may have been improved if we did.
We got around by foot and also the hop on/off buses- the area surrounding the hotel doesnt have much there a few shops and a starbucks. A few minutes walk will take you to the walk of fame which is great to see but not the nicest area of LA but there are lots of shops and places to eat. I would advise going to Beverly Hills and also Rodeo Drive and Santa Monica these are the lovely areas you imagine LA to be and these are again accesable by bus.
Rooms-
The rooms are really good very modern - we had a pool view which also had its own mini hollywood sighn it was a triple and came with 2 double beds.
They have fridges in the room and tvs, all the amenities you would need including foc wifi.
Service-
The service was very good the reception staff were freindly and helpful with booking bus tours and transfers and advice. They leave melon infused water and freshly baked cookies out each evening as well in the lobby.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Izzy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 16, 2014
Thank you for your feedback and for staying with us on your recent trip from UK.

We really appreciate your kind words about our hotel, complimentary amenities, and our friendly/helpful staff. I would agree that Los Angeles is spread out but we were pleased to hear you were able to get on the Hop On/Off bus tour. Hollywood/Los Angeles really does have so many things to see and if you didn't hire a car, our Front Desk team would be able and helpful to assit you in renting a vehicle or provide you with directions to the local transportation. We are only a one block away from the nearest metro station. And only one metro stop from the Universal Studios Hollywood!

Thank you for your business and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 31, 2014

Just did an overnighter there and ran into a large group that checked in late and created quite a stir. I called down to the front desk and they accommodated with a room change. Rooms definitely could use an update but clean nonetheless. Rooms were spacious, and the hotel bar was decent. Location was great as it dropped you into tourist square (chinese theater, etc) just a couple of blocks down. I would stay again and would recommend it to peers. Only real complaint, $9 for a bowl of cereal and milk?

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mm8426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 23, 2014
Thanks for choosing Hilton Garden Inn Los Angeles Hollywood. Your business and feedback are both greatly appreciated. Thank you for recognizing our ‘spacious room', in addition to our location. On behalf of the team and we wish you safe travels and a quick return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2014 via mobile

We only stayed here for 2 nights if our honeymoon. But its been perfect. Very clean, quiet and we slept well. Room has coffee/tea, hair dryer. Microwave and fridge.
Locations great to walk of fame, dolby theatre and any tours. Literally 15 mins from beverley hill and sunset boulevard. Id recommend trip to universal and stars homes.
Id stay here again!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ludilou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, April 23, 2014
Thanks for choosing the Hilton Garden Inn Los Angeles Hollywood as your lodging establishment for your honeymoon. I was thrilled to read you had the opportunity to utilize many of our amenities from our micorwave, fridge, coffee/tea, and other 'value' items. Im pleased to hear you felt our location to convenient and safe! We wish you safe travels and a quick return to Hollywood. On behalf of our team, Congratulations!
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Stockholm, Sweden
Level Contributor
212 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed March 30, 2014

We stayed here for two nights. It has a very good location within walking distance to Hollywood Boulevard and all the sights there it is also close walk to the Hollywood Highlands Metro station. The room was large and had large beds. Our room was towards the street so there was quite much noise all night. The room had a refrigerator, a microwave oven, television and coffee making facilities. The bathroom was clean and had a bathtub with shower. There wasa free wifi but it was very difficult to start. Breakfast was a smaller buffet in rooms that were far too small for the amount of guests. If you play plus breakfast you get also hot dishes.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swedish_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Property: Hilton Garden Inn Los Angeles/Hollywood
Address: 2005 North Highland Avenue, Los Angeles, CA 90068-3238 (Formerly Hollywood Heights Hotel)
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 Romantic Hotel in Los Angeles
#45 Family Hotel in Los Angeles
#61 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Official Description (provided by the hotel):
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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