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“Great location, amazing staff and breakfast from heaven”
Review of Hollywood Hotel

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Hollywood Hotel
Ranked #44 of 350 Hotels in Los Angeles
GreenLeadersGold level
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, amazing staff and breakfast from heaven”
Reviewed May 12, 2014

The staff at the hotel was incredibly friendly and helpful. The hotel room was affordable and is a two minute walk from the nearest metro station. Because of this, you can reach many tourist destinations quickly and conveniently. The breakfast at this hotel is amazing. Fresh eggs and waffles are made are made in front of you each morning by very welcoming staff members.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Izn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (438)
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English first
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 12, 2014

DO NOT BELIEVE THE WEBSITE! There is NO air conditioning. Final warning. There is a "thermostat" on the wall in the room. However, this controls the fan only. There is NO setting for A/C or heat. The HVAC system utilized in this building is the old "Water Type", meaning that water tubes are ran throughout the building, instead of air ducts. The fans in each room blow air over the tubes. The temperature of the air is determined by the temperature of the water in the tubes. Heat rises. So in reality, the higher the floor, the hotter the air. When the hot air blows over the tubes of hot water (the temperature of the water in the tubes the is also hotter on each ascending floor, due to the ambient air surrounding each tube), the result is hot air. Humidity is not removed in these types of systems. Instead, the return vent is located inside the bathroom and the hot air keeps circulating in the same room. The hot steamy output is blown over the bedroom. The current temperature outside is 84 degrees Fahrenheit. The temperature in the room cannot magically lower itself. Instead, the humidity keeps rising in the room and the environment becomes more and more uncomfortable throughout the course of the day. There is a balcony door that can be opened to allow hot, but drier air, into the room. Leaving the door open throughout the night helps cool the room, but this is very dangerous, because the balconies are not private. The balconies are shared with 3-4 rooms, depending on location in the building. So suffer hot steamy nights, or risk being robbed, raped, or terrorized by a "neighbor".

We complained for 3 days/nights about the air situation. The service staff at the front desk would always say "We are having problems with the third floor, will send someone up." or "I understand, let me have the General Manager contact you." Never heard from any manager. On the third night we argued with the front desk enough to make them realize that we had the superior intellect necessary to operate a thermostat and they FINALLY sent a "technician" up to check the HVAC. He walked into the room, looked at the thermostat and then said "Problem, it no work."

We were finally moved to a room down on the first floor on our last night. Apologies, though they lacked sincerity, were made by the Guest Services Agent (who first claimed he was a manager but later claimed he was only a supervisor and did not have the authority to do anything). His name was Michael.

Almost every elevator is broken. It is quicker to take the stairs to get to your room (applies to second and third floors). Some elevators had buttons that you had to hit with a sledge hammer to function. The elevators were "secure" because you had to swipe your room key card in order for the unit to move up or down. This did not always work as designed. Sometimes the key would never register, forcing you to take the stairs. Other times you did not need to swipe the card at all. Free reign for outsiders to invade the hotel.

There is a homeless man that lives right out in front of the hotel. He was eating a can of soup, straight out of the can, when we checked in. We saw him everyday, as we came and went, just sitting or sleeping on the bench. Not the best scenery you like to see at the place your are sleeping at night. This brings me to the next point, about open doors and locked doors. Not far from where the bum slept is an entrance door that was always open every time that I checked. Again, it gave free access to the inside of the building to anyone who wanted in. Very creepy feeling. On the flip side of that, there was a balcony on the third floor that was cozy for people to sit outside and cool off from the high humidity rooms. This private balcony was locked most of the time, however, by the owner. The front desk said that it was "The owners special area and that they could not unlock it." Why the heck would an owner have a special place at their hotel? Did they live there? Doesn't it make sense to leave the doors open to allow airflow to help cool the upper floor? What about fire codes? If the elevator does not work and the key card would not open the stairwell door, shouldn't the balcony be used to evacuate the building in the tragic event of a fire? We did see an old lady with white hair out there with a cat. We asked her about the cat and she pretended not to hear us at first. We persisted on asking her if that was her cat, because it was coming into the building. The cat came into the hotel hallway and meowed at us. She said "It was the hotel's cat and that it followed her around." She said she worked at the hotel. So, now we have stray cats (no collar, dirty) roaming the halls, really? I hope no kids ever get scratched, clawed, or bitten by a cat that could be carrying some type of disease.

Along with the hot air, stray cats, and bums, there was also a mold issue. The bathroom had black mold on the ceiling in the corners above the shower. The intake vent for the HVAC was located in one corner above the shower. The diffusers were covered in a greenish black fuzzy film. The white tile walls of the shower had black mold growing in the caulk sealant between the tiles. The bathroom door had a large gash (the paint was stripped down to the wood) where the entrance door handle collides with the outside of the bathroom door. Very trashy appearance.

The fresh towels that were placed in the rooms everyday had brown stains on them. This applied to both rooms. It is hard to take a shower and feel clean when the towels that you use to dry off with have brown stains of unknown origin. Were they at least washed with hot water? How about laundry detergent?

In our first room the night stand with the alarm clock had no electricity. The adjacent lamp did not work either. They were both plugged into an extension cord which ran under the bed and plugged into the outlet on the other side of the bed. I checked to ensure all connections and plugs were seated correctly but the lamp and clock never worked. This was very inconvenient because the only way to tell time at night was to use a cell phone. There were patched holes in both rooms on the wall with the bed head-board. Again, very trashy feeling and appearance.

The vending machines on each floor were very expensive. $2 for a pack of 5 ritz crackers and cheese scoop! $2 for a Snicker's bar or a pack of M&M's. The soda machines were also expensive, and they were mystery machines. You would put in $2.50 and press the Sprite button, only to receive a bottle of water.

The hotel does not offer a guest computer, copier, or printer. If you needed something printed you have to email the hotel and attach your personal item as an attachment. They would then download the email and print out the attachment for you.

Do not be fooled by secure parking! Anyone can get into the parking lot by pressing the red button on the entrance gate. The only "security" is the guy that takes your ticket in order to let you out of the exit gate. Yes that is right. No one is checked going in. But, if you want to leave in a car, you have to request the exit gate to be opened. This means 2 thieves could easily get in and out of the lot using the entrance gate. One presses the red button and goes in. The other presses the red button to let his partner back out. Voila! That situation would only apply if he stopped at breaking into cars. The thief could potentially walk in the door and go up the elevator that does not always function per its secure design.

Do yourself and your family a favor and piece of mind. Do NOT stay at this hotel. I've stayed in Motel 6's that seem like a 5 star resort compared to this place!

#willnotstayhereeveragain

Room Tip: There are no good rooms here. Every room is ran off of a central FAN unit. NO air conditioning. Shar...
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Green Features: Well they do use less refrigerant due to the crappy HVAC system. However, the cigarette smoke that seeps into your room from the interior atrium is extremely potent. Being a non-smoker this is very unacceptable. Speaks to the lack of good seals on the exterior doors.
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Jason N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgecrest, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2014

We booked three days on a non-refundable web rate, intending to use the hotel as a place to catch some rest while our son was getting surgery at Children's Hospital-LA. The hotel is about a seven minute walk from CHLA (probably the best Children's Hospital on the West Coast if not the US). The hotel was clean and elegant. We only had the chance to get breakfast once, but it was great as is widely reported elsewhere. We’d expected to need to add a couple more days since the stay at CHLA was supposed to be for six days (for heart surgery), but our son bounced right back and was discharged very early, meaning that we had one extra day book at the hotel. I’d hoped to simply get a voucher for the last day to use at another time, but that wasn’t possible. Cecile was the manager and very thoughtfully agreed not to charge us for the third day and we were on our way home.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BemishA2A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 6, 2014

The pictures of this hotel are misleading.. It's not in a very good neighborhood. It is a smoking hotel even though it says otherwise, all you could smell was smoke. Check in time was 3pm but our room wasn't ready until 4. The employees of the hotel were so rude and not helpful at all. I cant even think of one good thing about this hotel. I would not bring kids here.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anon589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentwood, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 6, 2014

The rooms were excellent and spotless. Hugo the chef makes the best breakfast in town and an excellent representative for the hotel. I liked everything about this place especially Hugo. My only problem was the location was convenient for walking to various tourist attractions. Driving to them was my only alternative and traffic here makes that difficult. But this wouldn't stop me from staying again. Once again, I want to brag about Hugo. He is a great ambassador for the Hollywood Hotel.





Room Tip: You need to install closets
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Les R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 2, 2014

This hotel was better than I expected and the breakfast was awesome. Hugo is very pleasant and takes care of the customers by making you a custom omelet. He's the man! Hugo rules!
The room was clean and maid service was awesome. My microwave didn't work and they put a brand new one in my room within minutes. Good staff.

Room Tip: I think if you're facing the courtyard it will be quiet.
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FootballJohnnyM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 27, 2014

We missed our flight and only can stay for few hours in this hotel, however the receptionist let us stay till the evening without extra charge.
The 1st impression was about the location which is very near to Hollywood sign and the Walk of Fame too. The bed was comfortable and it was King size, with everything is clean and clear.
The hotel also can arrange the tour for you within few hours as your wish, I guess they partner with different tour agents here so very convenience to us.
To sum up, we love this hotel as their service and their location ;)

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ruby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Hotel

Property: Hollywood Hotel
Address: 1160 North Vermont Avenue, Hollywood, Los Angeles, CA 90029
Phone Number:
Location: United States > California > Los Angeles > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Los Angeles
#31 Family Hotel in Los Angeles
#56 Romantic Hotel in Los Angeles
#64 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hollywood Hotel 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
Hollywood Hotel is Where All the Action Begins! Hollywood Hotel is conveniently located across the street from a Redline Metro ( Subway or Tube ) station at the corner of Vermont Avenue and Santa Monica Blvd.. Hollywood Hotel has just completed a restoration of it's 3000 sq ft courtyard, an outdoor oasis, which can hold up to 100 people. Inspired by the relaxed style of the Mediterranean, the courtyard features all weather vintage country style wicker sofas and lounge chairs, premium teak beam tables and a classic mission style fountain surrounded by giant bird of paradise and flowers. A perfect setting for relaxation and drinks after a day of Hollywood sightseeing. ... more   less 
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Also Known As:
Ramada Inn Los Angeles
Ramada Hollywood Near Universal Studios
Ramada Los Angeles

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