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“An access point for Universal/Hollywood”

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Comfort Inn Near Old Town Pasadena in Eagle Rock CA
Ranked #81 of 351 Hotels in Los Angeles
GreenLeadersSilver level
Tver, Russia
Level Contributor
75 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“An access point for Universal/Hollywood”
Reviewed May 18, 2013

The motel is located relavitely close to Universal Studios part and Hollywood, getting there from other parts of LA in the morning may take long time due to slow traffic.

There is quite a large mall 2 minutes driving from the motel location.

The rooms are OK, nothing special to mention.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Rooms
Helpful?
Thank Sonic1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, May 24, 2013
Dear Traveler,

Thank you for choosing the Comfort Inn Near Old Town Pasadena as the place to stay during your recent trip to the US. We are glad you found the hotel location close and accessible to Universal Studios Hollywood amongst other tourist destinations in LA. We are sorry to hear your experience regarding the slow traffic in Los Angeles, our advice to our guests is always to do careful planning so that they can get to their destinations according to schedule. We hope you had a great time in LA and we look forward to seeing you soon.

Thank you very much for your review.

Truly yours,

Esmirna Medeles
Team Member of Comfort Inn in Eagle Rock CA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Scottsdale, Arizona
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 17, 2013

Went to visit our daughter who attends Occidental College. The price was great. Room was basic, but plenty of space with a table, two chairs, microwave, and refrigerator. Breakfast room was a little crowded, but good food. Location is perfect to visit Occidental, and easy to get to Pasadena or Burbank Airport.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AZandbeyond12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, May 24, 2013
Dear Traveler,

We are glad to hear that your stay was perfect and found the hotel location close and accessible to Occidental College, Pasadena and Burbank Airport. We hope you had a great time with your daughter and we look forward to seeing you soon.

Thank you very much for your review, and hope to see you soon.

Truly yours,

Esmirna Medeles
Team Member of Comfort Inn in Eagle Rock CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 30, 2013

If you're looking for luxury accommodations, the Comfort Inn in Eagle Rock isn't it. Rooms are modestly furnished with a table and two chairs, mini fridge and microwave, and flat panel display. The sink is in the room, while the toilet and shower/bath are in an undersized (and poorly designed) bathroom. Beds are ok, but with only two pillow types: full and too full, leading to neck aches among the group.

It was also disappointing that while there were two vending machines practically outside our door, one (for water) was actually turned off and the other was out of everything. Not a welcome surprise after a long day of travel. Fortunately, the front desk came through...

Things that stood out as above and beyond were the front desk staff, who were friendly and helpful, and provided bottles of water to our group; free WiFi, extremely useful for scouting the area; hot breakfast that went well beyond basic continental to include eggs and sausage, waffles, cereal and oatmeal, breads, yogurt, coffee, and juices. If it weren't for the fact that the "comfort room" in which to eat said breakfast is smaller than a guest room, it would have been downright delightful. And it's a bit frustrating to have a sign that says "No take out" when there's nowhere to sit...shall I stand?

Given the price and location, it's an excellent choice for families traveling on a budget. Just set your expectations accordingly. And bring your own pillows and a place to sit.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RoverFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, May 24, 2013
Dear Traveler,

We are delighted that your overall stay was satisfactory and that our friendly front desk made your stay more enjoyable. On the other hand, please accept our apologies regarding the vending machines functionality. As a matter of fact we were taken by surprise as well, but we acted quickly to correct the problem immediately. Furthermore, the hotel’s sign located in the breakfast room that reads “No Take Out” has the purpose of preventing food waste. It is our experience that the food taken to guestrooms usually ends up in the trash. Please note that we don’t mind when the food is consumed, but we get seriously concerned when is discarded for no reason. On the other hand, if there isn’t any place to seat at the breakfast, guests are encouraged to take their breakfast to their rooms regardless of the sign.

Thank you very much for your review, and hope to see you soon.

Truly yours,

Esmirna Medeles
Team Member of Comfort Inn in Eagle Rock CA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 27, 2013

We needed to stay in the Eagle Rock area and this seemed to be the best option. The price was good. The room was very basic, not great beds. Pull out was horrible and the shower was a trickle. Would I stay again, yes. Because there didn't seem to be any great options nearby. Breakfast wasn't too bad and front desk personnel was very friendly.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pmjnmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, February 27, 2013
Dear Traveler,

Providing our guests with more than just an average stay is extremely important to us. We are sorry to hear you had problems with the pull out coach and with the shower. We’ll forward your comments to our maintenance department so that all necessary steps are taken to correct both problems. We want to stay with us again, but not because there aren’t better choices, but because you know that you can always count on us for a comfortable stay, clean and well maintained rooms, nutritious breakfast, and the friendliest personnel. We look forward to seeing you in the near future.

Thank you for your valuable feedback.

Truly yours,

The Comfort Inn Team in Eagle Rock California.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2013

This is a nice, basic, clean motel. Nothing fancy, but they do a good job, and it is a good value. Only complaint is the sheets are thin and probably mostly polyester, not cotton. The location is close to Occidental where we visited, and we got a reduced rate. Not a fancy neighborhood, but not bad, and even though I thought we would be bothered by street noise, it wasn't bad. Breakfast was mediocre but typical. Hot tub and pool are clean and well maintained with towels. Upon our arrival, staff called to make sure everything was OK.

Room Tip: Get a room towards the back corner. It is quieter there I think- less street noise.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cartom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, February 27, 2013
Dear Traveler,

Thank you for staying at the Comfort Inn “Near Old Town Pasadena.” We are glad you took advantage of the hotel’s discounted rate for the Occidental College visitors and students. Our goal has always been to provide our guests with comfortable and clean accommodations at affordable prices. We are delighted to hear your stay with us was satisfactory, and that the hotel location was perfect for your trip itinerary.

Thank you for your valuable feedback, and look forward to seeing you in the near future.

Truly yours,

The Comfort Inn Team in Eagle Rock California.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
162 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed February 24, 2013

We did book in advance, just before our trip to US. As we visited many places we tried to keep our costs quite reasonable..
This hotel was really ok. We did not like the smell in the room, but there was a free guest parking, very helpful reception, and a very comfortable bed. There was also a free internet connection and a breakfast. I must say, we were quite surprised as English breakfast differ a lot from American one.. but loved waffles!!
Good value for money, would stay there again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danek_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, February 27, 2013
Dear Traveler,

Thank you for staying at the Comfort Inn “Near Old Town Pasadena.” We are delighted to hear that the rooms and hotel amenities / services were to your satisfaction. We are sorry to hear that the scent used to refresh the rooms wasn’t pleasant. We’ll definitely forward your comment to our housekeeping department. Perhaps, the deodorant spray used to restore the rooms may be a little too strong. Overall we are glad you had a good stay at our location, and hope that you enjoyed the many incredible places Los Angeles has to offer.

Please keep us in mind on you next trip to Unites States.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 14, 2013

We stayed here for universal and a NHRA race because it was centrally located. Rooms were cramped. They do not vacuum, but were average for cleanliness (or it hid well with the dark carpet). Parking is hard to find. Laundry only has 2 wagers and dryers, very small.load size. Breakfast very good, bit room is small and you cannot take it back to your room.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank truckinchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this review, February 27, 2013
Dear Traveler,

Thank you for staying at the Comfort Inn “Near Old Town Pasadena.” We hoped you enjoyed the many attractions at Universal Studios Hollywood, and had a great time at the NHRA race.

On the other hand, we’d like to inform you that as part of the 2012 hotel renovation, the carpet in many rooms was updated to a more contemporary style. This however, doesn’t mean that the rooms no longer need to be vacuumed. On the contrary, our housekeeping personnel work really hard to make sure the guest rooms are in satisfactory condition.

Nevertheless our guests’ comments are always taking very seriously, and it is from their reviews that our management team takes the necessary steps to improve the hotel services.

Thank you for your valuable opinion.

Truly yours,

The Comfort Inn Team in Eagle Rock California.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Near Old Town Pasadena in Eagle Rock CA

Property: Comfort Inn Near Old Town Pasadena in Eagle Rock CA
Address: 2300 Colorado Blvd, Los Angeles, CA 90041
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#18 Best Value Hotel in Los Angeles
#21 Green Hotel in Los Angeles
#33 Family Hotel in Los Angeles
#77 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Near Old Town Pasadena in Eagle Rock CA 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
COMFORT INN NEAR OLD TOWN PASADENA IN EAGLE ROCK CA The Comfort Inn® Near Old Town Pasadena in Eagle Rock CA will get you rested and ready for anything. You’ll find plenty of other local sites, activities and attractions to explore near our leisure hotel in Los Angeles, some of which include; -Rose Bowl Stadium -Dodger Stadium -Glendale CA -Staples Center -Los Angeles Convention Center -Universal Studios Hollywood -Pasadena Civic Auditorium -Burbank’s Bob Hope Airport -Los Angeles International Airport We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as: -Free Wi-Fi -Outdoor Pool -Free Hot Breakfast -Guest passes to Fitness Center in Pasadena CA -Guest Laundry Facilities -100% Smoke-Free property (Designated smoking area available) -Electric Vehicle Charging Station -Free weekday newspaper -Free Parking for 1 standard size vehicle Get going with a great breakfast. Start your trip to Los Angeles with our free hot breakfast offering everything from eggs and sausages, waffles, and healthy options like yogurt and fresh fruit. All of our clean, comfortable, well-equipped guest rooms feature premium bedding, refrigerator, microwave, desk, flat screen TV, electronic safe, and more. Never miss a workout with up to 2 complimentary guest passes per stay to the Breakthru Fitness Center in Pasadena CA. Passes can be requested at the hotel front desk any day of your stay and are required for entry to the fitness center. (Certain bookings are not eligible for this service; please contact the hotel for more details) Whether you’re traveling for leisure or business, alone or with your kids, The Comfort Inn Near Old Town Pasadena in Eagle Rock CA offers comfortable hotel accommodations for every type of travel. Get ready to relax and unwind at this hotel in Los Angeles CA no matter what reason you travel. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Inn Near Old Town Pasadena - Eagle Rock Hotel Los Angeles
Comfort Inn Los Angeles
Comfort Inn Eagle Rock
Los Angeles Comfort Inn

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