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“Great place to stay!”

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Comfort Inn Near Old Town Pasadena in Eagle Rock CA
Ranked #82 of 355 Hotels in Los Angeles
GreenLeadersSilver level
Reviewed July 8, 2012

This was our second time to visit LA and our first time to stay at this hotel. The room was very nice, the price was amazing compared to other hotels (some in this same chain and some that weren't), the pictures on their website matched the reality on the location and the people were WONDERFUL, especially Emily! I really enjoyed breakfast every day (they have waffles, eggs - scrambled and boiled - sausage and lots of pastries including locally made donuts. As always the coffee was great. The internet worked every time! No problems at all. Highly recommended.

  • Stayed: July 2012, traveled with family
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2  Thank Tommy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this reviewResponded September 28, 2012

Dear Traveler,

Thank you so much for highly recommending the Comfort Inn Near Old Town Pasadena to the millions of TripAdvisor members. Your comments have empowered Emily and all our team members to continue doing an amazing job.

It will be our greatest pleasure to have you stay with us in the near future.
Thanks a million for your wonderful review.

Truly Yours,
The Comfort Inn Team in Eagle Rock CA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 - 239 of 542 reviews

Reviewed July 8, 2012

Advantages:
- Free parking
- Lovely breakfast
- Nice rooms
- Ice machine
- Nice pool, however it is on the side of a main road

Disadvantages:
- The area didn't seem safe
- Located beside a main road

Would I return? Yes, handy location beside malls and airport.

Room Tip: There are no lifts to the rooms on the second floor.
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  • Stayed: September 2011, traveled as a couple
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4  Thank PhillyFeatures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this reviewResponded July 31, 2012

Dear Traveler,

Thank you for writing some of the advantages and disadvantages of staying at Comfort Inn Near Old Town Pasadena. We are positive your list will help many other travelers with their hotel arrangements. We’d like to add a few more advantages to your list:

Advantages:

- Free High Speed Internet
- Free Guest Passes to the Word Gym Fitness Center
- Great local Restaurants within walking distance

Regarding the Disadvantages expressed in your review, we can assure you the area is very safe, and the people living here are very friendly. Additionally our front office is open 24 hours in order to assist our guests any time of the day. On the other hand, Colorado Blvd is quite busy during the day, but late at night is very quiet.

Thank you so much for your review, and hope to see you soon.

Truly yours,

The Comfort Inn Team in Eagle Rock California

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2012

Our room was comfortable and clean. We chose it because it had a sleeper sofa so we could sleep five. Breakfast was very good. No worries here.

Stayed: June 2012, traveled with family
Thank the72fish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this reviewResponded July 31, 2012

Dear Traveler,

Thank you for staying at the Comfort Inn Near Old Town Pasadena. We are glad the room you stayed in was perfect for your trip and comfortable for you and your family. We hope to see you soon.

Truly yours,

The Comfort Inn Team in Eagle Rock California

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2012

My husband and I found this motel because we were visiting children and grandchildren nearby. It is convenient to Pasadena, theme parks like Universal and basic shopping. The rooms are comfortable. The pool is clean and sparkling (we're sticklers since we have our own pool) and breakfast is plentiful if crowded. There are other accommodations nearby but we have found this to be the best for the price with a staff that remembers us and is very helpful so we always stay there and have for 8 years!

Room Tip: The rooms have all been updated, but we advise ground floor if you hate carrying bags upstairs...
See more room tips
  • Stayed: June 2012, traveled with family
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1  Thank sue517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this reviewResponded July 26, 2012

Dear guest:

Your loyalty means the world to us, and we are very thankful to both of you for choosing the Comfort Inn Near Old Town Pasadena each time you travel to this area. It is always a pleasure to see familiar faces at our property especially when all you have are good memories. Thanks again for always keeping us in mind and for making us your number 1 choice.

We look forward to seeing you soon!

Truly yours,

The Comfort Inn Team in Eagle Rock CA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2012

We stayed in this Hotel for 6 nights in June 2012, and found the location (actually in Eagle Rock, and not Pasadena, though it's close to Pasadena) is great as it's only minutes to major highways (Hwy 5 and 2) and it takes only 10 minutes or so to go downtown, Chinatown etc... The Glendale Shopping Mall is only about 4 or 5 minutes away, and it's a huge Mall for shopping...
The hotel is clean (room and the bathroom), though the carpet has seen better times... But the price is definite good, should be well within the budget for most families traveling here...comparing to what one might have to pay for hotels closer to Hollywood and other attractions... There's a good size outdoor pool, and when we were there, and it's not busy ... we were the only people using that pool... The staff at the hotel were friendly... and the one particular girl who works the night shift when we were there was especially friendly and helpful... we needed to print a copy of our boarding passes, and she was a great help in assisting us in using their printer there at the lobby... She's definite an asset to this hotel.
Parking is plenty, free, and right in front of the room. This hotel has two stories but with no elevator... It's a factor to consider if you have large luggages to carry up to the second level...

As for the complimentary breakfast, I agree, the hours should be a bit more flexible, especially on weekends... As it is, the hours are between 6 to 9, and the breakfast room seems to be very crowded close to 9am... One might not get a table ....

Over-all, I would recommend this hotel to all my friends, for it's staff friendliness and good price.

  • Stayed: June 2012, traveled with family
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2  Thank Diego16888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 5, 2012

Dear Guest,

Thanks a lot for writing such a thorough review regarding your recent stay at our location. We are glad the hotel location and accommodations were convenient for you and your family during your Visit to Los Angeles. Our main goal is to provide all our guests with clean rooms and excellent service at affordable prices. Therefore we are always eager to hear the excellent feedback from all our guests.

We are trilled that you and your family had a good time at the hotel’s pool and that you found our team members’ attitude friendly and responsive to your needs.
Again thanks a lot for all your comments and your good recommendations.

Truly Yours,

The Comfort Inn Team in Eagle Rock California

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2012

Desk staff is very polite but hotel is not up to expectations for a Comfort Inn. Cancellation policy 24 hours! Breakfast service cramped and cuts off early - and they lock the door. Improperly named "Near Old Town Pasadena" - access to Pasadena poor - 4.4 miles by Ventura freeway. There is another Comfort Inn (which is more guest-friendly) nearer Old Town .

  • Stayed: April 2012, traveled on business
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1  Thank Fringe_Gatherer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear Traveler,

Thank you for taking the time to write a review regarding your recent stay at our location. I’m really sorry to hear we were unable to meet with your expectations in regards to the hotel cancellation policy, breakfast service, and the hotel’s location. Please note that although each Comfort Inn must follow strict regulations as directed by our Franchise, Comfort Inn hotels have the option to established their own cancellation policy and breakfast serving hours. In our case we have carefully determined the hotel’s cancellation policy and breakfast hours based on a number of factors prior to implementing these policies.

Please accept our most sincere apologies for leaving you with this type of impression. Our goal has always been to provide our guests with outstanding service and exceptional value, your valuable feedback show us that there’s always room to improve, and therefore we’ll have to commit even more toward our ultimate goal: Guest Satisfaction.

Best regards,

Esmirna Medeles

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Reviewed June 13, 2012

We were in LA for a graduation and spent 3 nights. The room was immaculate and comfy, and the staff were very efficient and friendly. I will definitely stay here again. The price is right and everything was spot on.

  • Stayed: June 2012, traveled with family
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Thank VirginiaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena in Eagle Rock CA, responded to this reviewResponded September 28, 2012

Dear Traveler,

Thank you so much for highly recommending the Comfort Inn Near Old Town Pasadena to the millions of TripAdvisor members. Your comments have empowered our team members to continue doing an amazing job.

It will be our greatest pleasure to have you stay with us in the near future.

Thanks a million for your wonderful review.

Truly Yours,
The Comfort Inn Team in Eagle Rock CA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Near Old Town Pasadena in Eagle Rock CA

Address: 2300 Colorado Blvd, Los Angeles, CA 90041
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Los Angeles
#21 Green Hotel in Los Angeles
#26 Family Hotel in Los Angeles
#76 Business Hotel in Los Angeles
Price Range: $107 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Near Old Town Pasadena in Eagle Rock CA 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
COMFORT INN NEAR OLD TOWN PASADENA IN EAGLE ROCK CA The Comfort Inn® Near Old Town Pasadena in Eagle Rock CA will get you rested and ready for anything. You’ll find plenty of other local sites, activities and attractions to explore near our leisure hotel in Los Angeles, some of which include; -Rose Bowl Stadium -Dodger Stadium -Glendale CA -Staples Center -Los Angeles Convention Center -Universal Studios Hollywood -Pasadena Civic Auditorium -Burbank’s Bob Hope Airport -Los Angeles International Airport We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as: -Free Wi-Fi -Outdoor Pool -Free Hot Breakfast -Guest Laundry Facilities -100% Smoke-Free property (Designated smoking area available) -Electric Vehicle Charging Station -Free weekday newspaper -Free Parking for 1 standard size vehicle Get going with a great breakfast. Start your trip to Los Angeles with our free hot breakfast offering everything from eggs and sausages, waffles, and healthy options like yogurt and fresh fruit. All of our clean, comfortable, well-equipped guest rooms feature premium bedding, refrigerator, microwave, desk, flat screen TV, electronic safe, and more. Whether you’re traveling for leisure or business, alone or with your kids, The Comfort Inn Near Old Town Pasadena in Eagle Rock CA offers comfortable hotel accommodations for every type of travel. Get ready to relax and unwind at this hotel in Los Angeles CA no matter what reason you travel. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Inn Near Old Town Pasadena - Eagle Rock Hotel Los Angeles
Comfort Inn Los Angeles
Comfort Inn Eagle Rock
Los Angeles Comfort Inn

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