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“Comfortable and classy”

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Sofitel Los Angeles at Beverly Hills
Ranked #24 of 350 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersPlatinum level
Houston, Texas
Level 4 Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Comfortable and classy”
Reviewed April 6, 2014

Very much enjoyed recent stay - nothing wrong at all - friendly and helpful staff, especially front desk. Room spacious and comfortable - for American tastes it's a little odd there is no top sheet on the bed, just the duvet (which is in a spotless duvet cover). Also odd - there is a window from the shower looking into the bedroom which they did not tell me at check in can be opacified by using a switch in the bathroom. Room was clean, bathroom large and well lit. Shower was huge with a wonderful rain type shower head as well as hand held wand. Overall comfortable and classy in every way.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 14, 2014
Bonjour John N,
I am always dellighted when I read that the staff is helpful and friendly! Thank you.
I am sorry you haven't been informed you can opacify the window between the bedroom and the bathroom. Not all our rooms are like this, and our guests privacy stays the priority.
We hope to see you again,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2014 via mobile

We had a great experience in the hotel. The rooms are very comfortable, clean, and nice. The hotel is located in a very quiet neighborhood, which is great if you want a peacefull stay. The staff was more than accommodating and made is feel great the whole time.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Alexcav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 14, 2014
Bonjour Alexcav,
I am very happy you had a peacefull stay with us and you have been able to relax!
Cheers,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 31, 2014 via mobile

This is my second time in Sofitel Beverly Hills and i think i can't stay anywhere else but here...
Hotel itself is So Chic, classy and cool.
Location is great.
Rooms are perfect.
Room service is unbelievable.
Staff is excellent.

But there is one name on top of all:
Mr. Charlie Banham from front desk:Guest Service Expert( trust me that's what he really is)
This guy is Brilliant, he is always there for you.
He has a solution for any problem and has an answer for any question.
So when he is around ,Everything will be taken care of........
I want to say thank you very much to him for the things he has done to make our 2 stays more ENJOYABLE......

Don't even look for any other hotel,
Mediterranean hospitalty,European Luxury and American Comfort...

Stayed March 2014, traveled on business
Helpful?
1 Thank traveller300000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 1, 2014
Bonjour traveller300000,
Thank you very much for these comments!
It comes from the heart, and knowing we were able to make your stay a memorable one is the best thing in the hospitality industry.
Please be assured I will thank Charlie for his exeptionnal guest service, I am sure your comment will put a smile on his face for the entire day.
We hope you will come back for another great stay with us!
Cheers,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level 6 Contributor
100 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 31, 2014

Sofitel LA is a very good hotel! Rooms are not very big, but they are very comfortable.
Not all the bathrooms have a tub, but they are big enough, with a nice shower!
Breakfast is very good and in my opinion, the location is very special, because it's close to main shopping places in Beverly Hills, such as Rodeo Drive, Robertson Blv and just across from the Beverly Center Mall.
I have more tips from LA on my blog jeitomilladeviver.

Room Tip: Ask for high-floor rooms, because Los Angeles can be a little noisy, specially the rooms above the b...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MillaBuzaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 1, 2014
Bonjour MillaBuzaid,
I am glad you had a nice stay with us. You are right, the location is special and in a city like LA with no metro and lots of traffic, it is always nice to be able to be at walking distance from restaurants and shopping.
We hope you will come back to visit us from Sao Paulo.
Cheers,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 30, 2014 via mobile

After looking at some of the personal pictures posted about this hotel I was a little worried about what I'd find. I didn't find anything wrong! From the front desk staff, the hostess in the restaurant to the housekeepers, we were greeted with smiles and positive attitudes. This place has got customer service figured out! The hotel is modern, clean and stylishly decorated. The beds are amazing! They have a down pillow top mattress, pillows and a down comforter. I couldn't wait to get back to my room every night. The only thing I'd change is to add a top sheet to the bedding. It only has a comforter (very European) and sometimes it was too much. And I wished they had coffee makers in the room, but they did not. They did have a coffee bar on the lobby level though. We only had breakfast in the restaurant and the buffet and omelet station was excellent. They serve French press coffee that was very good! One of our highlights was dining two tables down from Mary J Blige!! The hotel is walking distance to some great restaurants in West Hollywood and shopping!! I would definitely stay at Sofitel again!!

Stayed March 2014, traveled with friends
Helpful?
Thank NancyV1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 1, 2014
Bonjour NancyV1,
Thank you so much for this review, It was a real pleasure for me to read that from the hotel decoration, to the staff, the bed and the food at the restaurant, everything gave you a positive impression.
I am delighted you had a nice dinner next to Mary J Blige at our restaurant, and thank you for your comments about the bedding and the coffee maker. We have coffee makers in all suites, but we would of course like to be able to have coffee makers in each room in the near future.
We hope to welcome you back,
Warm regards,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
1 review
Reviewed March 28, 2014

The hotel is pretty old and they probably should get some renovation ....
Service is good but the property is nothing about LUXURY.....
The stuff told me this property was built more 20years
Just be aware of it , if you are looking for luxury ,it's not your choice


  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sofitel.com

Helpful?
Thank Jiang J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, April 1, 2014
Bonjour Jiang J,
I am sorry our property was not up to your expetcations.
The hotel has been renovated in 2007 and each year we do everything we can to improve our hotel, that we want modern and elegant.
We hope you will give us the opportunity to better serve you in the near future and to demonstrate Sofitel LA is a luxury hotel.
Warm regards,
Eric Lemaire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Los Angeles at Beverly Hills

Property: Sofitel Los Angeles at Beverly Hills
Address: 8555 Beverly Blvd, Los Angeles, CA 90048-3303
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Los Angeles
#8 Business Hotel in Los Angeles
#9 Spa Hotel in Los Angeles
#10 Romantic Hotel in Los Angeles
#13 Luxury Hotel in Los Angeles
#22 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sofitel Los Angeles at Beverly Hills 4*
Number of rooms: 295
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more   less 
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Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Accor Los Angeles
Los Angeles Sofitel

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