All personnel are friendly and polite and did attempt to resolve issues in a timely, courteous manner. But unless you are getting a suite, stay elsewhere. Regular rooms are a huge disappointment. Nicely appointed with attractive bathrooms but the room is tiny with a view of a parking garage. No lounge chair to sit in , Small desk doubles as a bedside table. Minimal light in the room.. The first room I was given smelled of vomit and Febreze. The second room had water and black gunk backing up into the bathroom sink at 10:30 pm. Air conditioning is not effective and is very noisy. . After I complained I was changed to a suite for the 3rd night and the manager did go out of his way to make amends but it is not a 4 and half star quality hotel.. Housekeeping did not do the room at all during the day and I had to call. Furnishings are pleasant but it is more like a one and half star hotel. Foyer area has minimal furnishings.
- Official Description (provided by the hotel):
- Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more less
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- Also Known As:
- Sofitel Los Angeles Hotel Los Angeles
- Accor Los Angeles
- Los Angeles Sofitel