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“Honest Review” 3 of 5 stars
Review of Sofitel Los Angeles at Beverly Hills

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Sofitel Los Angeles at Beverly Hills
Ranked #22 of 347 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersPlatinum level
Vancouver, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Honest Review”
3 of 5 stars Reviewed February 17, 2013

Stayed at the Sofitel in January 2013. Service was really good. Staff was very friendly. Nice valet staff. Good gym. Decor downstairs. Rooms were just very standard kind of small. Kind of a boring hotel. Walking distance to CVS drug store. But overall ya it was ok.... Wouldnt stay again cuz the small rooms. Rather pay the extra and stay at SLS which gives you a good vibe staying there or I would look for a better value hotel. Sofitel was alright. Not bad.

Room Tip: Standard rooms are very standard and boring. Very blah.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank V R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour V R,

Thank you for your honest review of Sofitel Los Angeles. I am sorry to read that your recent stay with us did not meet your expectations.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We hope to welcome you back soon to Sofitel Los Angeles.
Warm regards,
Eric Lemaire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,636 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (376)
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English first
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed February 17, 2013

the breakfast staff was extremely helpfull and pleasant, but
the quality of the room is strarting to date and starting to look more like a motel.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank robertrobert032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour robertrobert032,

Thank you for your review of Sofitel Los Angeles. We really appreciate your comment on our breakfast staff.
I am sorry to know we did not meet your expectations with your room.
We are looking forward to welcoming you back to Sofitel Los Angeles.
Warm regards,
Eric Lemaire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manaus, AM
2 reviews
5 of 5 stars Reviewed February 17, 2013

My girlfriend and i just returned from a few days in LA. The hotel was wonderful. The breakfast was nice, the room exceptionally clean and well kept. But what really made this hotel wonderful was how attentive the staff was. They really turn this hotel in the most cosy place to stay and they realy make you feel like home. All these small touches made our stay truly memorable. I definitely recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Victor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour Victor A,

Thank you so much for your wonderful review of Sofitel Los Angeles.
We enjoyed reading the many kind things you shared about our staff. I am delighted to read that their service makes you feel so welcome. We hope to welcome you back as a guest soon!
Warm regards,
Eric Lemaire, General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed February 16, 2013

It's easy to enjoy your surroundings when you have beach to the West and history to the East.
Customer service is the top priority in this hotel. Even a glass of champagne awaits you upon arrival! Presentation is also a must and it shows. The room size is perfect, and we had a beautiful view of the sunrise.The room is very modern, and I love the rain shower!! I can't praise this place enough.The excess of restaurants is in abundance and the Farmers Market in the Grove is only minutes away.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank debra100555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour debra100555,
Thank you for your wonderful review of Sofitel LA!
We enjoyed reading the kind things you shared about our staff service.
I am delighted to know you enjoyed both our property and our location.
We hope to welcome you back as a guest soon!
Warm regards,
Eric Lemaire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, USA
1 review
5 of 5 stars Reviewed February 14, 2013

For the 2nd week in a row I stayed at the Beverly property and was very pleased with the service from your front desk, concierge and bar staff. I would recommend your Hotel to my friends, family and coworkers. My recommendation from my first weeks stay still stands that an addition of an IPA to your bar area and an expanded dinner menu would benefit the overall experience.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank everymanonthestreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour everymanonthestree,

Thank you for your wonderful review of Sofitel LA!
I am delighted to read your kind words about our staff and your experience.
We have some amazing staff members working for us, and it is always so nice to read such kind words about them!
Thank you also to share your feedback regarding the dinner menu.
We hope to welcome you back as a guest soon!
Warm regards,
Eric Lemaire, General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 13, 2013 via mobile

I booked this thru Jetsetter and was not disappointed. A supremely clean & exceptionally staffed property. Yes, the traffic around here stinks & getting around for business proves a challenge at certain hours. But a great spot that exceeded expectations. The food, in particular, stood out...

  • Stayed February 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Al_Dominick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour Al_Dominick,
Thank you for your wonderful review of Sofitel LA!
I am happy to read that you enjoyed our location, our staff and the food at our restaurant.
We hope to welcome you back as a guest soon!
Warm regards,
Eric Lemaire,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Los Angeles at Beverly Hills

Property: Sofitel Los Angeles at Beverly Hills
Address: 8555 Beverly Blvd, Los Angeles, CA 90048-3303
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Los Angeles
#8 Spa Hotel in Los Angeles
#8 Business Hotel in Los Angeles
#10 Luxury Hotel in Los Angeles
#11 Romantic Hotel in Los Angeles
#23 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sofitel Los Angeles at Beverly Hills 4*
Number of rooms: 295
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more   less 
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Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Accor Los Angeles
Los Angeles Sofitel

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