The person at check-in had clearly not had any training on how to be courteous to his guests, or else he was just having a bad day. Upon getting his business card, I saw that he was the general manager!! Wow! He talked with an unpleasant tone of voice and continually acted like we were bothering him. He took a long time to process the check-in, and upon a few questions, responded as if he hadn't heard the question. Just didn't seem to care, Period.
- Official Description (provided by the hotel):
- The Country Side Inn - Sylmar is a centrally located hotel offering great value, friendly service, package deals and superb amenities. It is ideal for both business travelers and vacationers. Nearby attractions include Hurricane Harbor, Universal Studios, the Staples Center and Los Angeles beach locations. ... more less
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