Outstanding service from front desk- Amy! I thought I had made a room reservation at this hotel along with my team from work. We had just spent several days at a trade show about 2.5 hrs north of LA and had been in bumper to bumper traffic for nearly 2 hours. We were exhausted that evening when we arrived at the hotel. I checked in at the front desk with Amy on Feb 14 and after not finding my reservation, she told me the hotel was full. I frantically searched through my email but couldn't find the reservation. When I realized my mistake and that I didn't have a room for the night, she acted quickly and in a matter of minutes, Amy had contacted the Marriott down the street, booked me a room, and asked the shuttle driver to take me to the hotel. Wow! I was really impressed and I will never forget that!
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- Also Known As:
- Courtyard Los Angeles Lax/Century Boulevard Hotel Los Angeles
- Los Angeles Marriott
- Los Angeles Courtyard