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“Great to be in The Moment” 5 of 5 bubbles
Review of The Moment Hotel

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The Moment Hotel
Ranked #72 of 348 Hotels in Los Angeles
Certificate of Excellence
Santa Rosa Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great to be in The Moment”
5 of 5 bubbles Reviewed December 2, 2013

From the first contact, Courtney, on the phone to the check-out, the staff was amazing. I was a bit hesitant to stay in a new, small hotel and not a well-known chain. Staff: Courtney, Craig, Will, Hannah, Karen (?) could not have been nicer or more helpful. Offered me a glass of wine while waiting for room to become available. Room super clean, nice linens, super comfortable bed and all at such a great value. Has a hip vibe and fun location across from The Guitar Shop. Great job in selections to make it contemporary and clean. Close to Hollywood and easy walk to the tourist attractions. Cool pub up the street, The Pikey Café. Easy to get to West Hollywood or Silver Lake, Downtown. Staff will arrange transportation. I recommend it, you won't be disappointed.

Room Tip: I had a second floor corner room with a view of the hills. A little street noise, but I sleep like...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beachcat56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, December 12, 2013
Thank you for the great words! I showed the staff your glowing review and I am very proud of all their hard work. We look forward to seeing you again soon!

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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    40
    15
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
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English first
Houston, Texas
1 review
5 of 5 bubbles Reviewed November 17, 2013

Its always hard making that leap on picking a hotel you have never stayed at. However staying at the MOMENT hotel was the BEST leap I've ever taken. Their staff and General Manager, offer the BEST CUSTOMER SERVICE and more! They take the time to attend to you and make sure you feel welcomed.

Also their rooms are the cleanest with the MOST comfortable beds, with up to date and high tech amenities to compliment their rooms.

If you haven't already take the time to stay at the MOMENT hotel i promise you wont be disappointed.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kstyle c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
Thank you for taking the time to review us. We appreciate the great words and look forward to your return trip!

Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

Amazing hotel, amazing staff, beautiful modern rooms, great location. It has everything you need and for a great price. We highly recommend this hotel. Robert (front desk) was our favourite, he has exceptional customer service skills and always happy to help and answer any questions we had. The general manger is also wonderful, nothing was too much of a hassle. All the staff are lovely. We can not speak more highly of this hotel. The best pick in the West Hollywood area! You will not be disappointed.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JandR2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
Thank you for the kind words. We showed Robert your review and he was very thankful as well. We enjoyed having you here and look forward to your return!

Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

I knew I would like this hotel when I saw that it was located on Sunset blvd. You just can't beat the proximity to everything LA with this hotel. I am HUGE on customer service and from the moment I walked it and was greeted at the front desk, to the pleasant staff on the rooftop, to the GM himself (Craig) stopping by to greet us, it was a great overall experience. I truly felt that each member of the staff tried their level best to ensure customer satisfaction at every touch point...much appreciated! Lastly, the hotel is boutique and has a great modern feel with modern furniture, etc. I would highly recommend this hotel if you are visiting LA and need to be close to all the West Hollywood restaurants, bars, etc and are looking for a great experience with a wonderful staff.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pm615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
We appreciate the great review on our property and the staff. Thank you for taking the time to review us and we'll see you again soon!

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

The hotel is nicely located in the middle of both Hollywood and West Hollywood, which makes reaching the best night life and restaurants easy breezy! Parking is plentiful and free. The rooftop (only available to guests) is perfect for private events, plus it has a bar upstairs. Its also quiet enough for meetings. Staff is friendly and accommodating. I had a business meeting here, but if I need to crash in Hollywood, I will stay at the Moment.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Wonderlust64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
Like you, we love our hotel and roofdeck! We added heaters for the winter (although it's LA, so it's not that cold!). Should continue to enhance an already fun experience. Thank you for your review and we'll see you again soon.

Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Love this place. The rooftop deck is exceptional and the food/drinks definitely kick up the whole experience. It also helps that it is central to nearly all of the best restaurants and nightclubs in LA!

I cannot recommend it enough for the savvy traveler looking for a great boutique hotel.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reza B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
Thank you for the great review. We love having our guests enjoy the roofdeck and we're glad you were able to enjoy it as well! We hope to see you again soon.

Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Hills, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 2, 2013

I read the reviews of the hotel. I was "scared" by one review. To the guest who wrote that the hotel is in a bad area and to the other guest who could not believe the hotel could park her car down a dark street: Are you kidding?

My wife and I walked down to Santa Monica Blvd at night. My wife took at walk at 7 a.m. in the morning. Apparently, she is still alive. If you are reviewing the hotel, I would not worry at all about the area.

On top of that, the staff is very friendly, the rooms are stylish and the staff obviously cares.

J.P.
Laguna Hills, Ca.

Room Tip: Choose a room on the second floor toward the inside of the hotel complex.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at The Moment Hotel, responded to this review, November 25, 2013
Thank you for the kind words and taking the time to review us. We love our area and enjoy all it has to offer. Again thank you for taking the time to review us and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Moment Hotel

Property: The Moment Hotel
Address: 7370 W Sunset Blvd, Los Angeles, CA 90046-3411
Phone Number:
Location: United States > California > Los Angeles > Hollywood , Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Moment Hotel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
The MOMENT hotel is a modern boutique hotel in Hollywood, CA that offers cosmopolitan comfort for both business and leisure travelers. With its stylish city vibe, intimate views, and distinctive design, the MOMENT hotel is a luxury boutique hotel in Los Angeles that exceeds the ordinary. Set on Guitar Row, the MOMENT hotel is home amidst some of the city's most exciting shops, culture, and nightlife. Our Los Angeles hotel is just steps away from Sunset Boulevard attractions, museums, and landmarks like the famed Guitar Center, Hollywood Hills, and the Sunset Strip. Enjoy unique experiences whether it's on the hotel's 2000 square foot rooftop, the Moment Roofdeck, or taking in the sights and sounds of the Hollywood experience ... more   less 
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Also Known As:
Sunset Hotel Los Angeles
Sunset Inn And Suites
Los Angeles Econo Lodge
Econo Lodge Los Angeles

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