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“Great food, but too busy service and quite expensive”

The Cheesecake Factory
Ranked #26 of 231 Dessert in Los Angeles
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Breakfast, Late Night, Reservations
Neighborhood: South San Fernando Valley
Naples, Italy
Level 6 Contributor
1,490 reviews
1,117 restaurant reviews
common_n_restaurant_reviews_1bd8 2,143 helpful votes
“Great food, but too busy service and quite expensive”
Reviewed September 27, 2012

I am a very attached fan of "The Big Bang Theory" and so it was a little dream for me to visit The Cheesecake Factory. But I think that a dark place, without any light source is not a synonym of elegance! And this place is very dark.
However fish and meat are very fresh, well cooked and very tasty. The portions are good. Cheesecakes are wonderful. You can choice among several tastes: chocolate, strudel, carrot, apple, mango, lemon and so on. They are beautiful, thick and make you happy like a child. But the service is very busy and so it is not always very careful. And the prices are little high.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank atepais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Swansea, United Kingdom
Level 4 Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed August 30, 2012

We ate at two of these restaurants in the United States - Sherman Oaks in LA and Union Square in San Fransisco.
I personally don't like the inside lighting - it was dark in both which I found a bit oppressive. Since it was so hot we were lucky to get a table outside in LA but it was cold in San Fran so we ate inside and it was quite chilly as well due to the air con!
Food was nice on both ocassions and staff were very pleasant and helpful. Reasonable prices - would recommend.

Visited July 2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
64 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“You have to live it!”
Reviewed August 21, 2012

I just love Rhe Cheesecake Factory! Great food better prices and very good service. The main draw back to The Cheesecake Factory is that they do not take reservations! If they did I would go more often!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Thank SteveandDori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level 5 Contributor
59 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Typical CF - lots of food and good service”
Reviewed July 7, 2012

We tried to avoid national chains on our recent three-week trip, but ate at a few nonetheless. This particular CF was typical of our other CF experiences in other locations (of course, that's what makes chains successful). The food was plentiful and the service good. Not one of our top dining experiences, but we'll be back - especially for those desserts.

Visited June 2012
Thank Vanskooten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“OMG Sooo great!!!!”
Reviewed June 17, 2012

We ate at the Galleria on Septiveta blvd. Every day for lunch, dinner or just dessert, excellent food great service and atmospher. Outdoor seating, large selection on food choices and Oh the cheesecakes so many to choose from so little time to try a slice of each kind. Absoultly a foodies must try restaraunt!

Visited May 2012
Thank mthood3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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