When we walked in the host was super friendly and seated us in the "cool server" section. I guess by cool he meant her attitude. It seemed as though our waitress didn't care or really listen to us. The food was ok. I asked for no onions on my pizza and discovered a few. No big deal though. Ariel at the gift shop on the other hand was so friendly! We bought a couple of shirts and ended up talking to her for about 20 minutes. There are so many other options in Universal City for food so I would recommend trying somewhere else.
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