My wife and I had heard that this was a great place from a number of people, so we decided to give it a try.
As soon as we walked in we noticed how the tables were set uncomfortably close. Almost giving the feeling that the owners were more concerned with packing the place to maximum capacity, rather than making sure their clients were comfortable. Not condusive at all to any kind of private conversation. My wife and I asked the "hostess" if we could be seated in the back room or at one of the tables that was set for 4 people (there were about 5 of these tables available at the time). We were abruptly and without concern, told "NO". And without waiting for any kind of response from us, she dropped our menus on one of the 2-person tables and walked away. We were left with no choice but to sit or leave, and rather than leave based on the actions of one surly individual, we kept the faith and sat.
The service continued like this for the duration of the meal. All of the female employees had the biggest, snootiest, and non-caring attitudes I've ever witnessed in a service oriented settting. When not "serving" people, they huddled together by the bar, almost appearing as patrons gathering for happy hour, paying little attention to the job at hand and seeming like they did not want to be bothered. I definitely would have felt very uncomfortable breaking up the party to ask for assistance.
The atmosphere was okay. The decor was nice, and the food was average.
Even though the restaurant is less than 1 mile from our house, we decided right then that we would never return. I love Thai food and my wife and I eat out approx. 3-4 times/week, but I surely don't want to pay good money to be treated like less than a 2nd class citizen.
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