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“Clean but bad management”

Starlight Inn Valley Boulevard
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Starlight Inn Valley Boulevard
Ranked #213 of 348 Hotels in Los Angeles
Seattle, Washington
Level Contributor
91 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Clean but bad management”
2 of 5 bubbles Reviewed August 4, 2011

This was a last minute arrangement early in the evening as I was helping a friend move. The owner was very friendly and accommodating, didn't even want to take a deposit when we made the reservation in person. When we returned later the manager was in charge. He was very rude, refused to give a receipt for our deposit and became aggressive when I reminded him that under California law a receipt has to be provided when the customer asks for it. We had been shown several rooms which all looked clean and had put down a deposit for a four night stay. The next morning the hot water didn't work and the manager told us that because we were "assertive" about the receipt the previous evening he wanted us to leave. When we reminded him that it was his colleague who had started the argument, they agreed that we were in our right. Very unpleasant experience though. My friend stayed out the four days because she had no time to look for something elsewhere but we will not return here.

Room Tip: Courtyard rooms probably most quiet because of train tracks in front of hotel.
See more room tips
  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Vincent V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    4
    2
    5
    2
    3
See reviews for
2
6
3
2
Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
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Additional Information about Starlight Inn Valley Boulevard

Property: Starlight Inn Valley Boulevard
Address: 4949 Valley Blvd, Los Angeles, CA 90032-3316
Location: United States > California > Los Angeles
Amenities:
Hotel Style:
Ranked #213 of 348 Hotels in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Starlight Inn Valley Boulevard 2*
Number of rooms: 28
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