This was a last minute arrangement early in the evening as I was helping a friend move. The owner was very friendly and accommodating, didn't even want to take a deposit when we made the reservation in person. When we returned later the manager was in charge. He was very rude, refused to give a receipt for our deposit and became aggressive when I reminded him that under California law a receipt has to be provided when the customer asks for it. We had been shown several rooms which all looked clean and had put down a deposit for a four night stay. The next morning the hot water didn't work and the manager told us that because we were "assertive" about the receipt the previous evening he wanted us to leave. When we reminded him that it was his colleague who had started the argument, they agreed that we were in our right. Very unpleasant experience though. My friend stayed out the four days because she had no time to look for something elsewhere but we will not return here.
Property: Starlight Inn Valley BoulevardAddress: 4949 Valley Blvd, Los Angeles, CA 90032-3316
Location: United States > California > Los Angeles
Ranked #217 of 351 Hotels in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Starlight Inn Valley Boulevard 2*
Number of rooms: 28
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