We had an amazing tour of Hollywood and Beverly Hills. Our tour was entertaining and informative. We got to see many famous sites and discuss the history of the area. We had a great day
Caught bus from San Pedro cruise terminal for LA city tour of six hours. When booked we were advised that there was a maximum of 8 people,possibly less. Paid in advance. Prior to departure advised that there were now 13 others on trip. I asked about the 8 maximum and was told there was now another 13 and thats it. Waited at terminal and sent text ask location of pickup as there were multiple areas, description of bus and where. Text reply 'pick up at 10 sharp' - no description or where. Rang the number and advised be there in 7 minutes. Guide turned up with our name on paper. Located others on tour which turned out to be another 15 people. Sat in front passenger seat and could see not much. Could not see out front window and side window half blocked. Bus not suitable for task. Arrived at LAX an hour early so only 5 hour tour and asked guide why we got back an hour early and was told that the other group of 15 wanted to get back to the airport early so it was bad luck for us. I suggest that there are better tour companies out there for the price. As a postscript- just received email refunding $30 of the $298 and an apology.
Hello Nicholas!
Thank you for your kind review. We sincerely apologize, that we did not meet your expectations. Some days are busier and we trying hard to satisfy everybody. We wish you all the best and will further improve our customer satisfaction. Please consider us in a future and will try to make up to you.
Our family of 4 spent 7 hours one day and 4 hours the next with this company on a private tour of LA and surrounding beaches. This was without a doubt one of the most memorable parts of our stay in the USA.
The company was easy to deal with and accommodating in planning our tour.
Not only did we get to see what we wanted to see (and more) it was great value for money.
I have recommended this to other friends that have travelled over who have loved it as well.
Thank you very much for your review and your kind words. We are delighted that you liked our tour and your family had a good time in Los Angeles. We are not just running sightseeing tours, we are creating long lasting memories for our customers. Thanks again for the feedback and choosing our tour.
First of all, our guide was Yuri. We did this tour after a Carnival Cruise. He met up promptly on time at the Long Beach port, and away we went. The tour was fun, funny, and informative. Yuri is a great guide. We did a 6 hour tour, and the time blew by so fast. We were able to see many cool sights, and were dropped off right on time at LAX. We saw portions of LA, Hollywood, Beverly Hills and more. We also stopped for lunch and had a great Brazilian BBQ at a local farmers market. This tour was excellent and I would love to do it again. Worked out so well for an after cruise option before our flight.
Thank you very much for sharing your tour experience. We are glad that you had a good time in Los Angeles and be able to accomplish a lot of sightseeing in a short period of time. That is exactly what we want to achieve for all our visitors.
Our private tour for 5 was a great introduction to Los Angeles. We were picked up at the airport, toured the city & then dropped at our hotel....perfect combination for us! Managed to see so much more than we would have if we had just wandered and so enjoyed all the input from our amazing guide. We had to make several changes to our reservation and they were both made quickly & efficiently. This was a GREAT company to work with & I would highly recommend.
Thank you for your kind review.
