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“A horrible experience” 1 of 5 stars
Review of Monterey Inn

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Monterey Inn
Ranked #216 of 348 Hotels in Los Angeles
san jose
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“A horrible experience”
1 of 5 stars Reviewed January 13, 2009

Cock roaches, dust mites, bed bugs became our friends! They bit us so bad that we must leave to find another hotel in the middle of the first night!

There was no fan, no air conditioning, window, door, all broken!
Towels were old and not changed! Microwave, Kitchenette, size like an individual bathroom that fits only one person!

Room had a smell of a dead corpse. We complained and they said "they had just cleaned it"!

  • Liked — NONE
  • Disliked — CLEANLINESS
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
6 Thank hvinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candicebarbwire, United States and International reservation coordinator at Monterey Inn, responded to this review, February 2, 2009
One nite Stay Monterey Inn

we can't please everyone, but we try since September 11th we have been bombarded by travelers, and we love it, although we have a 99 percent like / love us, ratio......

Heres the real reason that 1 percent might have a problem and definately hate us.
first let me say we've never had dust mites, and our hallways are soooooo clean you can see your reflection.

so the only thing we can say is that either the party may have booked for one person and came with several, and had front desk flack, we don't know but we would have appreciated the call
anytime. It kind of makes us wonder....

Some people get us mixed up of course with similar named hotels,,,,,

and others hate our cancellation policy which you have to have 3 days notification which is normal for smaller establishments, and we do give of course credit for future stay, which is of course based upon availability, and you may of course give your credit to a friend if you choose we have a tremendous amount of people who visit again and again,,,,

we do of course learn from our mistakes, and are focusing on helping the people to be able to travel and tour at an affordable rate.

Candice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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11 reviews from our community

Traveler rating
    4
    1
    0
    0
    6
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Families
0
5
2
2
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Vancouver. BC
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 2, 2007

We stayed one night at this "hotel" because we were boarding a cruise the next morning. A) This place is in a seedy part of town. B) The hotels reservation system consists of lost emails and mis-placed phone calls between the owner and staff. C) The decor consists of stickly floors and dust both in the hallways/common areas and the suites. D) The towels are not much thicker then napkins. E) The shower is part of the main room area, not a seperate room to itself, it's a closet with a curtain. F) The toilet CLOSET is so small that even a anorexic midget would have to back in and rotate 45 degrees to close the door. I honestly think roaches would have higher standards than to infiltrate this place. If you need a place to pass out, this might be it. If you care at all about staying in something even remotely close to clean.... this isn't going to be your cup of tea.

Stayed May 2007
Helpful?
11 Thank trader37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Monterey Inn

Property: Monterey Inn
Address: 233 North Avalon Boulevard, Los Angeles, CA 90744
Location: United States > California > Los Angeles
Amenities:
Kitchenette
Hotel Style:
Ranked #216 of 348 Hotels in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Monterey Inn 2*
Number of rooms: 10
Official Description (provided by the hotel):
`1800's Historical Hotel, one of Los Angeles Last Bordellos, 3 blocks from the ocean, Industrial/Commercial (beautiful dock) peaceful, 10- 15 minutes from the beaches in both directions. Good ocean air, we are on a vaccum belt the air is pretty much from the ocean, sometimes from the city, we are 10 degrees cooler then downtown los angeles, and Hollywood only because of the ocean, and us being on it. (closes beaches cabrillo beach/point fermin north/ south Long beach pike/ or North Shore/Seal Beach. Park with view area walking distance good for bicycling, skateboarding, meditating, sunning, skating. The Ext, is 1800's simple, the lobby looks 1800 and simple, (Friday, Sat, Sunday) Continental Breakfast, but remember the prices are fantastic so you have money for breakfast at Trumps. The history is vast, this hotel was establish predating the oil rush in los angeles and water surrounded this very hotel, so that when you enter it's different to find that you would be standing years ago in water, they have photos to prove it... Bordello, nope don't worry the beds are from 4 and 5 star hotels, their not from the 1800 the room decor is modern much like the everyday hotel simple nice and clean, we are allergy friendly and a green hotel and received awards, special amenitieskitchenettes, refrigerator, stove, some with microwaves, sinks, private bath,120 movie channelsfuture bicycle rental, and scooter, or segway, and paddle boats, kayaks, etc, and the reopening of the restaurant which is under renovationNoted Tourist attractionsThe Port of Los AngelesThe bridgeBanning LandingBanning Museum The Fort (civil war museum)San PedroPort of CallLong BeachQueen MaryLast place Dan Aligator man visitedOil RefineriesThe location of Barbwire, walking distanceLocation Man apart across the streetDonald Trumps Golf course 15 approx minutesgolf course 5 to 10 ... more   less 
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Also Known As:
Monterey Hotel Los Angeles

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