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Review of Massage Envy

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Massage Envy
Ranked #21 of 103 Spas & Wellness in Los Angeles
Attraction details
Los Angeles, California
Level 5 Contributor
53 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
Reviewed April 4, 2012

Do not sigh up for membership here. They will do anything to keep your monthly payments going. The employees lie and tell you they've taken care of cancelling your membership then say...we'll refund your money, and well we can't find your paperwork or that employee doesn't work here any more.They constantly have new managers and the owners would rather have a customer who got lied to by their employees, had to make months of payments due to their employees' mistakes, get bad publicity, and get reported to the BBB than just correct their mistakes, issue a refund, and do the right thing. Stay away from this establishment.

Visited December 2011
2 Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
Level 6 Contributor
108 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
“Worth every minute of relaxtion”
Reviewed April 3, 2012

I am a member of Massage Envy...however I just don't visit any of their locations. I visit the Sherman Oaks location because that is where the best works...Heidi. She is very thorough and knows what she is doing. Very rarely to i book with anyone else unless is is off or on vacation. She knows how to do it RIGHT! Staff is very nice and welcoming as well.

Visited March 2012
Thank Adriana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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